Last updated:Today at 04:18
Train companies affected:National Rail
Last updated:Today at 01:28
Train companies affected:National Rail
Banstead station, Banstead Road, Banstead, Surrey, SM7 1PZ
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There are no lifts at this station.
No
Zone 6
Yes
Yes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Yes
No
Yes
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
No
Yes
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.
Assistance can be provided via the help points, located on the platforms, at all times of the day.
No
Yes
Assistance Meeting Point is on the only platform at the London end.
Assistance can be provided via the help points, located on the platforms, at all times of the day.
No
Yes
If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.
Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
Yes
This station does not have step-free access to any platform.
This is a Category C station: This station does not have step-free access.
Assistance Meeting Point is on the only platform at the London end.
No
Yes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Yes
No
It is not possible to provide level access between train and platform at this station.
No
Yes
Unheated waiting shelters are available on the platforms.
Yes
No
No
No
No dedicated area
No
Yes
Assistance Meeting Point is on the only platform at the London end.
The assisted helpline is not available on Christmas Day.
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
Trains calling at this station do not have on board staff. You can arrange assistance by:
Pressing the “emergency & assisted travel” button on a station Help Point
Calling our freephone number: 0800 138 1016
Texting us on 07970 511077
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
No
No
No
Yes
Unheated waiting shelters are available on the platforms.
Yes
No
No
No
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Southern website.
6 spaces
Stands
Located on the platform.
Cycles are left at owners risk. Abandoned cycles may be removed.
No
Yes
There are no cycle hire facilities at this station
The rail replacement bus stop location is shown on the ‘Rail Replacement Bus Map’ below.
Information to plan your onward journey is available in the “Onward Travel Information Map” within the map section below.
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