Balham (BAL)

Balham High Road
Balham
London
SW12 9SG

Station facilities

Station seating facilities

First Class lounge	No
Seating area	Yes On platforms
Waiting Rooms	Available
Note	Platforms 1 & 2 have canopies with metal seats underneath. Waiting room /cafe available with 1 small step to enter.
Women-only waiting room	No

Trolleys

Refreshments

Note	Food outlet (Seating available)

ATM machine

ATM machine	No
Bureau de change	No

Toilets

Note	Please ask staff for the key

Pay phone

Pay phone	Cards and coins

Internet

Public Wi-Fi	No
Note	Find WiFi Hotspots around Balham station
Web kiosk	No

Post box

Tourist information office

Tourist information office	No

Shops

Shops	No

Balham

Stations made easy

Route planning around the station including maps and platforms

Show [BAL] route

Transport links

Connection time: minutes (minimum)
Car park: No
Taxi rank: To be confirmed by station operator
Rail replacement maps: View location map for rail replacement services
Bus services: Yes
Information to plan your onward journey is available in a printable format here
Onward travel: Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening

Monday-Friday 06:10-21:30
Saturday 06:10-21:30
Sunday 07:10-20:45

Self-service machines

Yes

Collect from counter

Yes

Collect from machine

Yes

Located in the booking hall

Get Oyster card here

Yes

Top up Oyster pay as you go here

Yes

Use Oyster pay as you go here

Yes

London fare zone

Zone 3

Penalty fares

Penalty Fares apply to journeys from Balham station when travelling with:

Southern Railway

Accessibility and mobility access

Customer help points: Yes
These are white in colour, linked to staff in control 24 hours a day and can be found on all platforms and the paved area outside the station. Also, there is a staffed customer information counter on platforms 1/2.
Staff help: Monday-Sunday 04:30-00:45
Accessible ticket machines: Yes
Accessible ticket office counter: No
Please ask staff for assistance or call Southern Assisted Travel in advance of travel on 0800 138 1016
Induction loop: Yes
Ramp for train access: Yes - If you need assistance we recommend that you book at least 24 hours in advance of travel - Please seek assistance from staff
Accessible taxis: Yes
London Black Cab area.
Accessible public telephones: To be confirmed by station operator
No public telephones available
Nearest stations with more facilities: London Victoria & Clapham Junction
Accessible toilets: Yes
Accessible toilet available on platform 1. If this is locked please ask staff at the staffed information point for the key.
Step free access coverage: Partial station
Step-free access to platforms 1 and 2 via underground entrance from street via lift. Step-free interchange is possible between platforms 1 (to Croydon/Sutton/London Bridge) and 2 (to Victoria). When the underground is closed there is 1 step to gain entrance to the station, during times of engineering work trains may stop on platform 3 which is not step-free, please check when dates of travel are known. Nearest step-free stations are Clapham Junction, Victoria, Streatham Common/Hill.
Impaired mobility set down: No
Disabled parking: No
Accessible car park equipment: No
No car park
Wheelchairs: No
Ticket gates: Yes

General services information

Customer service: Yes
Please contact Customer Services on 08451 272920
Left luggage: No
Lost property: No
Call Customer Services 08451 272920
British Transport Police: 0800 40 50 40

Staffing

Staffing level: Full-time
Monday-Sunday 04:30-00:45

Station map

Station plan: View larger version
Stations made easy: Show [BAL] route