Balham (BAL)

Managed by Southern 

 
Balham High Road
Balham
London
SW12 9SG
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note Food outlet (Seating available)
  • ATM machine

  • Toilets

    Toilets
  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Balham

Stations made easy

Route planning around the station including maps and platforms

Show [BAL] route

 

Getting to and from the station

 
Car Park
No
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
Yes
Cycle storage location

Side entrance

Cycle storage spaces
14
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Accessible taxis

London Black Cab area.

Impaired mobility set down / pick up points available
No
Metro

Underground

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:00 - 21:45
Saturday 06:00 - 21:45
Sunday 07:00 - 21:00
Location

Located in the booking hall

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note

Please ask staff for assistance or call Southern Assisted Travel in advance of travel on 0800 138 1016

Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
London fare zone
Zone 3

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Sunday 04:30 - 00:45
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

These are white in colour, linked to staff in control 24 hours a day and can be found on all platforms and the paved area outside the station. Also, there is a staffed customer information counter on platforms 1/2.

Customer Services

Please contact Customer Services on 08451 272920

Ticket gates
No
CCTV
Yes

Facilities

 
ATM Machine
No
Refreshment facilities
Yes
Food outlet (Seating available)
Toilets
Yes
Baby changing facilities
No
National key toilets
Yes
National key toilets location

Accessible toilet available on platform 1.  If this is locked please ask staff at the staffed information point for the key.

Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
Please call the Assisted travel team on 0800 138 1016
Helpline opening hours
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
No
Step free access note

Step-free access to platforms 1 and 2 from street via lift. Step-free interchange is possible between platforms 1 (to Croydon/Sutton/London Bridge) and 2 (to Victoria). During times of engineering work trains may stop on platform 3 which is not step-free, please check when dates of travel are known. Nearest step-free stations are Clapham Junction, Victoria, Streatham Common or Streatham Hill.

 
Wheelchairs available
Yes
Wheelchairs available open hours
Nearest station with more facilities CRS Code
Nearest station notes

London Victoria & Clapham Junction

Station Map

 
Station plan

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Stations made easy
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