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Station Facilities: Bere Alston (BAS)

Current Station Information ^ Top

Service Details
Opening Hours Monday-Sunday 24 hours
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep BAS to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Unstaffed
Staffing Hours Monday-Sunday Closed
CCTV No

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office No
Self Service Ticket Machines No
Collection of Pre-purchased Tickets No
Telesales Monday-Sunday 07:00-22:00
Telesales - Primary Phone Number 08457 000125
Telesales - Fax Number 0845 600 8363
Telesales - Minicom/Textphone (For customers with hearing impairments) 0800 294 9209
Telesales - Web Address www.firstgreatwestern.co.uk
Oyster PrePay No
Travelcard - Note
  • n/a
Penalty Fares

Penalty Fares do not apply when travelling from Bere Alston station.

General Services Information ^ Top

Service Details
Customer Service Monday-Sunday 07:00-22:00
Customer Service - Primary Phone Number 08457 000 125
Customer Service - Fax Number 0845 600 8363
Customer Service - Minicom/Textphone (For customers with hearing impairments) 0800 294 9209
Customer Service - Address First Great Western Freepost SWB40576 Plymouth PL4 6ZZ
Customer Service - Web Address www.firstgreatwestern.co.uk/ContactUs
Customer Service - Email Address fgwfeedback@firstgroup.com
Customer Service - Note

This station is un staffed, for further information please contact our Customer Service Department on 08457 000 125

Left Luggage No
Left Luggage - Note

 

Lost Property Monday-Sunday 07:00-22:00
Lost Property - Primary Phone Number 08457 000 125
Lost Property - Minicom/Textphone (For customers with hearing impairments) 0800 294 9209
Lost Property - Note

This station is un staffed, for further information please contact our Lost Property Department on 08457 000 125

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area - Opening Hours Monday-Sunday 24 hours
Waiting Rooms None
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets No
Baby Changing No
Showers Yes
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note

Find WiFi Hotspots around Bere Alston station

Web Kiosk No
Post Box No
Tourist Information Office No
ATM Machine No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline Yes
Helpline - Note

You can book your assistance, reserve a seat and Pay for your ticket by calling our free assist booking line. Assist booking line Tel 0800 197 1329 Type talk 18001 0800 197 1329 Daily 07:00 to 22:00

Customer Help Points Monday-Sunday 24 hours
Staff Help No
Accessible Ticket Machines No
Accessible Ticket Office Counter No
Induction Loop No
Ramp for Train Access Yes
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis No
Accessible Taxis - Note

Accessible Taxis may be available at this station. Booking in advance will be required. Please call 08457 48 49 50 for assistance, or look online at wwww.traintaxi.co.uk

Accessible Public Telephones Yes
Accessible Public Telephones - Note

Low level pay phone at the station.

Nearest Stations With More Facilities

Plymouth Station is fully accessible


Plymouth
National Key Toilets No
Step Free Access Coverage Whole station
Impaired Mobility Set Down Yes
Impaired Mobility Set Down - Note

Set- Down / Pick up Points are available at the station entrance

Disabled Parking Yes
Number of Disabled Parking Spaces
Accessible Car Park Equipment No
Accessible Car Park Equipment - Note

 

Wheelchairs No

Transport Links ^ Top

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