Birchgrove (BCG)
Managed by Arriva Trains Wales
Station facilities
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Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Birchgrove
Getting to and from the station
- Car Park
No
- Onward travel information
-
Available from Caerphilly Road (main road next to station)
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
No
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
This machine does not accept cash. Payment is by major debit and credit cards only.
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards validators
No
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Sunday Closed
- Passenger Information Systems
- Departure screens, Arrival screens
- Customer help points
No
- Lost Property
- Yes
- Arriva Trains Wales
- Visit our Lost Property page to submit a Lost Property form.
- 03333 211 202
- Ticket gates
No
- CCTV
- No
- Location for Rail Replacement Services
-
Wait at the bus stops on A469 Caerphilly Road
Facilities
- ATM Machine
No
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
Yes
- No platform staff available. Assistance is provided by the Conductor on the train
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
-
The platform is accessible to wheelchair users from Waun-y-Groes Avenue.
- Wheelchairs available
No
- Nearest station with more facilities CRS Code
- Cardiff Central; Cardiff Queen Street;