Brockenhurst (BCU)
Managed by South West Trains
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine Yes Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi No Note Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops No
Brockenhurst
Transport links
- Connection time
- 3 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- Yes
- Car park
- Station Car Park
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park spaces
- 231
- Charges
- £5.00 peak , After 1000 Mon-Fri £3.00 off peak , £5.00 daily , £20.00 weekly , £72.00 monthly , £216.00 three-monthly , £780.00 annually
- Notes
-
Pay & Display. Sat £2.00-Sun £2.00
Bank Holidays £5.00
2 Days £10.00 3 Days £15.00
Weekend tickets available from 1000 Fri £7.00.
Ticket buying and collection
- Ticket office opening
- Monday-Friday 05:55-19:30
- Saturday 06:30-19:30
- Sunday 08:35-18:30
- Self-service machines
- Yes
- Collect from counter
- No
- Collect from machine
- Yes
Located near to both station entrances
- Oyster PrePay
- No
- Penalty fares
Penalty Fares apply to journeys from Brockenhurst station when travelling with:
- South West Trains
Penalty Fares do not apply if travelling with:
- CrossCountry
Accessibility and mobility access
- Customer help points
- Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
- Staff help
-
Yes
- Monday-Friday 05:45-23:00
- Saturday 06:15-23:00
- Sunday 07:30-23:00
- Accessible ticket machines
- Yes All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Accessible ticket office counter
- No
- Induction loop
- Yes
- Ramp for train access
- Yes
- Accessible taxis
- Yes
- Accessible public telephones
- No
- National key toilets
- No
- Step free access coverage
- Whole station
There is step free access to all platforms via a barrow crossing over the tracks and a traverser. Both of these are staff operated and we ask customers to arrive 20 minutes prior to departure to ensure access.
- Impaired mobility set down
- No
- Disabled parking
- Yes 3 spaces
- Accessible car park equipment
- No
- Wheelchairs
- No
General services information
- Customer service
- Yes
- Left luggage
- No
- Lost property
- Yes
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Part time
- Monday-Friday 05:45-23:00
- Saturday 06:15-23:00
- Sunday 07:30-23:00
