Brockenhurst (BCU)

Managed by South West Trains

 
Station Approach
Brockenhurst
SO42 7TW
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms Available
    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine No
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Brockenhurst station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
 
 

Brockenhurst

Stations made easy

Route planning around the station including maps and platforms

Show [BCU] route

 

Transport links

Connection time
3 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
Yes
Car park
Yes

Station Car Park - 240 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Pay & Display. Sat £2.00-Sun £2.00

Weekend tickets available from 1000 Fri £7.00.


Charges: £5.50 peak, After 1000 Mon-Fri £3.00 off peak, £5.50 Mon-Fri, £2.00 Sat and Sun daily, £25.50 weekly, £80.00 monthly, £ three-monthly, £850.00 annually

Taxi rank
Yes
Rail replacement

Station forecourt, Lyndhurst side of level crossing by the 'Il Palios 2'restaurant.

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 05:55-19:30
Saturday 06:30-19:30
Sunday 08:35-18:30
Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes

Located near to both station entrances

Smartcards validators
Yes
Penalty fares

Penalty Fares apply to journeys from Brockenhurst station when travelling with:

  • South West Trains

Penalty Fares do not apply if travelling with:

  • CrossCountry

Accessibility and mobility access

Customer help points
Yes

Customer Help points are located on every platform


Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff help
Monday-Friday 05:45-23:00
Saturday 06:15-23:00
Sunday 07:00-23:00
Accessible ticket machines
Yes

All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible ticket office counter
No
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
Yes
Accessible public telephones
No
Accessible toilets
Yes

A national key scheme toilet is available, Radar key available from staff.

Step free access coverage
Whole station

There is step free access to all platforms via a barrow crossing over the tracks and a traverser. Both of these are staff operated and we ask customers to arrive 20 minutes prior to departure to ensure access. The traverser is available for half an hour every hour between 16mins past and 45 mins past each hour. Please be aware of the timings if you require step free access onto the station. 

Impaired mobility set down
No
Disabled parking
Yes - 4 spaces
Accessible car park equipment
No
Wheelchairs
No
Ticket gates
No

General services information

Customer service
Yes
Please contact our Customer Service Centre on 0845 6000 650
Left luggage
No
Lost property
Yes

Lost Property enquiries tel 020 7401 7861(0730-1900 Mon-Fri)

British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Friday 05:45-23:00
Saturday 06:15-23:00
Sunday 07:00-23:00

Station map

Station plan

Large station plan for Brockenhurst

View larger version
Stations made easy
Show [BCU] route

Find another station

You are here:

  1. Home
  2. Stations & on train
  3. Station Facilities for Brockenhurst