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Bethnal Green (BET)

Bethnal Green station, Three Colts Lane, Bethnal Green, Greater London, E2 6JL

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

No

London Fare Zone

Zone 2

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Oyster and Contactless Information

Purchase Oyster card here

No

Top-up Oyster Pay as you go here
  • Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from information point

Customer Information Screens

  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:03 - 00:55
  • Information Services Opening Times Saturday: 05:03 - 00:55
  • Information Services Opening Times Sunday: 06:47 - 00:55

Staff are available to assist customers from 15 minutes before the first train until 15 minutes after the last train, 7 days a week

Staff Help Available

Yes

Customer service staff are available from start until end of service, 7 days a week

Customer Help Points

Yes

 On each platform

Customer Services Notes

0343 222 1234

Luggage Storage

No

Lost Property

No

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station does not have step-free access to any platform.

Accessibility category C. This station does not have step-free access

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

No

Accessible Toilets

No

Waiting rooms

No

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available

Yes

Customer service staff are available from start until end of service, 7 days a week

Customer Help Points and Meeting Point

Yes

 On each platform

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

Nearest accessible station

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

Seating Area

Yes

Refreshment Facilities

No

Bicycle Storage

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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