Brentford (BFD)

Managed by South West Trains

 
Station Approach
Brentford
Greater London
TW8 8DT
 

Station facilities

  • Station seating facilities

    Note

    Toilet facilities available when ticket office is open.
    First Class lounge No
    Seating area No
    Waiting Rooms Available
    Note

    Waiting room facilities available when ticket office is open.

    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine No
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone No

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Brentford station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops No
 
 

Brentford

Stations made easy

Route planning around the station including maps and platforms

Show [BFD] route

 

Station Message: Alert!

The lifts are out of order between Platform 2  until further notice.

Transport links

Connection time
9 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
Yes
Car park
Yes

Station Car Park - 18 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Pay & Display / Tickets available from the Ticket Vending Machine.


Charges: £4.50 peak, After 1600 Mon - Fri £2.00 off peak, £4.50 Mon-Fri daily, £20.00 weekly, £56.00 monthly, £168.00 three-monthly, £570.00 annually

Taxi rank
No
Rail replacement

Bus stops in Boston Manor Road

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 06:30-10:30
Saturday Closed
Sunday Closed
Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes

On platform 1(London direction)

Get Oyster card here
No
Top up Oyster pay as you go here
Yes
Use Oyster pay as you go here
Yes
London fare zone
Zone 4
Penalty fares

Penalty Fares apply to journeys from Brentford station when travelling with:

  • South West Trains

Accessibility and mobility access

Customer help points
Yes

Customer Help points are located on every platform


Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff help
No
Accessible ticket machines
Yes

All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible ticket office counter
No
Induction loop
Yes
Ramp for train access
Yes - If you need assistance we recommend that you book at least 24 hours in advance of travel - Please seek assistance from on train staff
Accessible taxis
No
Accessible public telephones
No
Accessible toilets
No
Step free access coverage
Whole station

Platform 1 is wheelchair accessible. Access to platform 2 is via the lift which is only available when the ticket office is open 06:30 to 10:30 Mon-Fri.

Impaired mobility set down
No
Disabled parking
Yes - 2 spaces Parking is chargeable for all vehicles
Accessible car park equipment
No
Wheelchairs
No
Ticket gates
No

General services information

Customer service
Yes
Please contact our Customer Service Centre on 0845 6000 650
Left luggage
No
Lost property
Yes

Lost Property enquiries tel 020 7401 7861(0730-1900 Mon-Fri)

British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Friday 06:30-10:30
Saturday Closed
Sunday Closed

 

Station map

Station plan

Large station plan for Brentford

View larger version
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