Byfleet & New Haw (BFN)

Managed by South West Trains 

 
Byfleet Road
New Haw
Weybridge
KT15 3LQ
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Byfleet & New Haw

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Route planning around the station including maps and platforms

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Station Message: Alert!

From Monday 25 March work is due to begin to refurbish the booking hall, subway and stairwells at this station.

The work is due to be finished by mid June and some facilities may be unavailable during this time.

Getting to and from the station

 
Car Park
No
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
No
Cycle storage spaces
34
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:40 - 10:30
Saturday 09:00 - 13:00
Sunday Closed
Location

Inside the booking hall

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 06:40 - 10:30
Saturday 09:00 - 13:00
Sunday Closed
 
Customer help points
Yes

Customer Help points are located on every platform

Lost Property
Yes
Customer Services
Please contact our Customer Service Centre on 0845 6000 650
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services
Oyster Lane - New Haw side of Railway Bridge

Facilities

 
ATM Machine
No
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Staff help available
No
Ramp for train access
No
Step free access coverage
No
Step free access note

Byfleet & New Haw is inaccessible to wheelchair users.

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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