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Station Facilities: Bingley (BIY)

Current Station Information

Waiting room out of use until further notice due to vandalism.

Current Station Information ^ Top

Service Details
Opening Hours Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
TrainTracker Phone Number 0871 200 4915
TrainTrackerText Text dep BIY to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Saturday 06:10-19:15 Sunday Closed Monday-Friday 06:10-19:00 Saturday 06:10-19:00
Staffing - Note

this station is staffed on a part time basis

CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Saturday 06:10-19:00 Sunday Closed
Self Service Ticket Machines No
Collection of Pre-purchased Tickets No
Telesales No
Oyster PrePay No
Travelcard - Note
  • used in WYPTE area
Penalty Fares

Penalty Fares do not apply when travelling from Bingley station.

General Services Information ^ Top

Service Details
Customer Service Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 Holidays: Boxing Day, Christmas Day Closed
Customer Service - Primary Phone Number 0845 00 00 125
Customer Service - Fax Number 0113 247 9059
Customer Service - Alternate Minicom/Textphone (For customers with hearing impairments) 0845 604 5608
Customer Service - Address Customer Relations Northern Rail Ltd PO Box 208 Leeds LS1 2BU
Customer Service - Web Address www.northernrail.org
Customer Service - Email Address customer.relations@northernrail.org
Customer Service - Note

 

Left Luggage No
Lost Property Monday-Saturday 08:00-20:00 Sunday 09:00-17:00
Lost Property - Primary Phone Number 0845 00 00 125
Lost Property - Fax Number 0113 247 9059
Lost Property - Address Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU
Lost Property - Note

Please contact Customer Relations

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms Available
Waiting Rooms - Note There are waiting rooms on both platforms and are open same time as the booking office. However all of the station is under a canopy.
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets No
Baby Changing No
Showers No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Bingley station
Web Kiosk No
Post Box Yes
Tourist Information Office No
ATM Machine No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline Monday-Saturday 08:00-20:00 Sunday 09:00-17:00
Helpline - Primary Phone Number 08456 008 008
Helpline - Fax Number 0113 247 9059
Helpline - Alternate Minicom/Textphone (For customers with hearing impairments) 08456 045 608
Helpline - Address Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU
Helpline - Web Address www.northernrail.org
Helpline - Email Address assistance@northernrail.org
Helpline - Note

We have a Disabled Persons Protection Policy (DPPP) that sets out the services available to disabled customers. A copy of the DPPP is available by contacting the Customer Relations team.

Customer Help Points No
Staff Help Monday-Friday 06:10-19:00 Saturday 06:10-19:00 Sunday Closed
Accessible Ticket Machines No
Accessible Ticket Machines - Note no ticket machine available
Accessible Ticket Office Counter No
Accessible Ticket Office Counter - Note staff will come out of the office to assist
Induction Loop Yes
Ramp for Train Access Yes
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis No
Accessible Public Telephones No
National Key Toilets No
National Key Toilets - Note There are no toilet facilities available at the station.
Step Free Access Coverage Whole station
Step Free Access Coverage - Note
  • Disabled access to Leeds platform is via the sloped tunnel which is on the right as you enter the station. However gradient quite steep. Disabled access to Skipton platform is by going round over the road bridge to the other side of the station and it will take a couple of minutes.
Impaired Mobility Set Down No
Disabled Parking Yes
Number of Disabled Parking Spaces
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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