Berkhamsted (BKM)
Managed by London Midland
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note Platforms 2 and 4
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No Note Tourist information can be obtained in the town
-
Shops
Shops Yes
Berkhamsted
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 05:15-20:00
Saturday 06:30-20:00
Sunday 08:15-13:00, 13:40-17:30
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
3 Card only Ticket Vending Machines available at the station entrance.
- Penalty fares
-
Penalty Fares apply to journeys from Berkhamsted station when travelling with:
- London Midland
Accessibility and mobility access
- Customer help points
-
Yes
- Staff help
-
Monday-Friday 05:15-20:00
Saturday 06:30-20:00
Sunday 08:15-13:00, 13:40-17:30
- Accessible ticket machines
Yes
There is a Ticket Vending Machine at each station entrance.
- Accessible ticket office counter
No
Booking clerk would go out side and serve the customer
- Induction loop
Yes
- Ramp for train access
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Please seek assistance from station staff
- Accessible taxis
Yes
Wheelchair users confined to wheelchair should order a taxi in advance
- Accessible public telephones
No
Unknown
- Nearest stations with more facilities
- Bletchley, Watford Junction
- Accessible toilets
No
- Step free access coverage
Partial station
Level access to booking hall and subway. 22 steps to Platform 1. Ramp then 22 steps or stair lift to Platform 3 (staff assistance only) and 2 steps or ramp to Platform 2. 24 steps to Platform 4, or step free via street and car park, and then via ramp. Step free route between Platforms 2 and 3 and Platform 4 is 150m. 16 steps down from car park to subway entrance via direct route.
- Impaired mobility set down
Yes
Level access to Booking Hall and Subway
- Disabled parking
Yes
- 9 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
No
Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 07:00-19:00
Saturday 08:00-16:00
Sunday 08:00-16:00We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
**Berkhamsted is accredited by the Secure Station Scheme**
- Left luggage
-
No
- Lost property
-
No
Enquiries regardiing lost property can be made by ringing 0207 387 8699 Mon-Fri 0900-1700
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 05:15-20:00
Sunday 08:15-13:00, 13:40-17:30
Saturday 06:30-20:00
Station map
- Station plan
- View larger version
- Stations made easy
- Show [BKM] route