Brookwood (BKO)
Managed by South West Trains
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note -
ATM machine
-
Toilets
Toilets The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours. -
Pay phone
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Internet
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Post box
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Tourist information office
-
Shops
Brookwood
Getting to and from the station
Bicycle parking
Compound- Storage sheltered
- Yes
- Storage spaces
- 294
-
A New cycle hub includes 24 hour access, full CCTV coverage and maintenance tools.
- Storage CCTV
- Yes
- Car Park
- Main
- Note
-
Marked Bays for Season Ticket holders only before 0900 Mon-Fri
Off Peak from 1600 Monday to Friday
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 460 with 0 accessible spaces available
- Parking is chargeable for all vehicles
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £8.50
- Off peak rate
- £2.00
- Saturday rate
- £2.00
- Sunday rate
- £0.00
- Monthly rate
- £115.00
- 3 Monthly rate
- £345.00
- Annual rate
- £1100.00
-
Bank Holiday £2.00
- CCTV Coverage
- No
- Car Park
- Premium
- Note
-
Season Ticket holders only
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 28 with 4 accessible spaces available
- Parking is chargeable for all vehicles
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- 3 Monthly rate
- £369.00
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:30 - 13:00
Saturday 08:10 - 15:00
Sunday Closed
- Location
-
Inside the booking hall
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:30 - 13:00
Saturday 08:10 - 15:00
- Customer help points
- Yes
-
Customer Help points are located on every platform
- Lost Property
- Yes
- Customer Services
-
Please contact our Customer Service Centre on 0345 6000 650
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Station forecourt off Connaught Road (A324)
Facilities
- ATM Machine
- No
- Refreshment facilities
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- National key toilets location
- The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only open during Ticket Office opening hours.
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Staff help available
- No
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
-
Platform 1 (trains to Woking and London) - step free access from station forecourt off Connaught Road through either the booking hall or side gate. Platform Two (trains to Farnborough and Basingstoke) - no step free access. Interchange - There is no step free interchange between platforms. Passengers are advised to join the train on platform 1 and change at Woking. Passengers travelling from/to Farnham and Alton are advised to use Woking station.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Woking;
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