Station Facilities: Bournemouth (BMH)
Managed by South West Trains
Holdenhurst Road Bournemouth
BH8 8HX
Last changed: 13:38 on 29 Oct 2009
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Friday 04:45-02:30 Saturday 04:45-02:30 Sunday 05:30-02:30 |
| TrainTracker Phone Number | 0871 200 49 10 |
| TrainTrackerText | Text dep BMH to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 05:40-20:40 Saturday 05:40-20:40 Sunday 06:40-20:40 | ||||||
| Self Service Ticket Machines | Yes | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | Yes | ||||||
| Telesales - Note |
Please contact our Customer Service Centre on 0845 6000 650 | ||||||
| Oyster PrePay | No | ||||||
| Penalty Fares |
Penalty Fares apply to journeys from Bournemouth station when travelling with:
Penalty Fares do not apply if travelling with:
|
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Yes |
| Customer Service - Primary Phone Number | 0845-6000-650 |
| Customer Service - Note |
Please contact our Customer Service Centre on 0845 6000 650 |
| Left Luggage | No |
| Lost Property | Yes |
| Lost Property - Note |
Lost Property enquiries tel 020 7401 7861(0730-1930 Mon-Fri) |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | Available |
| Women-Only Waiting Room | No |
| Trolleys | Yes |
| Refreshment Facilities | Yes |
| Toilets | Yes |
| Baby Changing | No |
| Showers | No |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around Bournemouth station |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| ATM Machine | No |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00 |
| Helpline - Note |
Please contact our Assisted Travel Team: 0800 52 82 100 |
| Customer Help Points | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Staff Help | Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Machines - Note |
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
| Accessible Ticket Office Counter | No |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Public Telephones | Yes |
| National Key Toilets | Yes |
| National Key Toilets - Note |
A National Key Scheme toilet is available. Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web www.radar.org.uk/ site: |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | No |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | 4 |
| Accessible Car Park Equipment | No |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 5 | ||||||||
| Cycle Storage Availability | Yes | ||||||||
| Cycle Storage | 112 | ||||||||
| Cycle Storage Sheltered | Partial | ||||||||
| Cycle Storage CCTV | Yes | ||||||||
| Car Park: Main |
| ||||||||
| Car Park: Premium |
| ||||||||
| Location for Rail Replacement Services |
Southampton/Brockenhurst bound buses, Station entrance on Halfords side. Poole bound buses,Station entrance on Asda side. | ||||||||
| Taxi Rank | Yes | ||||||||
| Bus Services | Yes | ||||||||
| Bus Services - Note |
Free bus Pokesdown station to Boscombe Pier. Holders of a valid rail ticket to Pokesdown or Bournemouth may travel free on the number 14 bus from Pokesdown station to Boscombe Pier. The first bus leaves Pokesdown at 10:05 everyday and runs every 20 minutes. On Monday to Friday the last bus from Boscombe Pier leaves at 18:55 and on Saturday and Sunday at 19:05. Available until 6 September 2009
Transdev Yellow Buses operate a network of frequent, daily services around Bournemouth. For details: www.bybus.co.uk Wilts&Dorset operate daily, frequent 'more' bus services around Bournemouth. For details: www.morebus.com Buy a Bournemouth PLUSBUS ticket with your train ticket, for unlimited bus travel around the Bournemouth & Poole area. For details: www.plusbus.info
| ||||||||
| Metro Services | No | ||||||||
| Airport | Yes | ||||||||
| Airport - Note |
Bournemouth International Airport - daily, regular Airport Shuttle bus A1. For details: www.bournemouth-airport-shuttle.co.uk
| ||||||||
| Car Hire | Yes | ||||||||
| Car Hire - Note |
Nearby | ||||||||
| Cycle Hire | No | ||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
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LIVE DEPARTURES & ARRIVALS
