Bourne End (BNE)
Bourne End station, Station Road, Bourne End, Buckinghamshire, SL8 5QH
Station Opening Time changes
Ticket Office Revised Times
The ticket office, toilets and waiting rooms will have the following changes to planned opening hours:
Closed from Saturday 28th June until Monday 7th July
Until Further Notice the Ticket Office will be closed on Saturdays.
Tickets can be purchased via Ticket Machines or Digitally.
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:05 - 12:35
- Opening Hours,Saturday: 07:05 - 13:35
- Opening Hours,Sunday: Unavailable
The ticket vending machine is card only
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
Smartcard Accepted
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:15 - 13:15
- Information Services Opening Times,Saturday: 07:15 - 14:15
- Information Services Opening Times,Sunday: Unavailable
Staff Help Available
- Staff Help Available,Monday to Friday: 06:15 - 13:15
- Staff Help Available,Saturday: 07:15 - 14:15
- Staff Help Available,Sunday: Unavailable
Meeting point: Waiting shelter platform 2.
This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Left Luggage
Unavailable
Lost Property
Available
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Step Free Category B1 Station Step free access available to both platforms. Please note that access to the platforms from the adjacent car park is via a short ramp.
This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
The radar key is available from station staff.
Waiting rooms
Available
Ticket office hours
Within the ticket office on platform 1.
Seating area
Available
Induction loop pay phones
Unavailable
Public telephones are not available
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are available by contacting local taxi firms
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
0 spaces
Accessible car park equipment
Yes
Parking is free for valid blue badge holders
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Ramp deployment from rear of vehicle
Ramps can be deployed from the rear and side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 3.6m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 06:15 - 13:15
- Staff help available,Saturday: 07:15 - 14:15
- Staff help available,Sunday: Unavailable
Meeting point: Waiting shelter platform 2.
This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are available inside and outside this station
Toilets
Available
The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Accessible Toilets
Available
The radar key is available from station staff.
Baby Changing
Unavailable
Waiting Rooms
Available
Ticket office hours
Within the ticket office on platform 1.
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
50 spaces
Accessible spaces
0 space
Accessible car park equipment
Yes
Parking is free for valid blue badge holders
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
Yes
Notes
Find out more about car parking at this station.
Refreshment Facilities
Available
Vending machine on Platform 1
Shops
Unavailable
Vending machine on Platform 1
Public Telephones
No
Accessible Public Telephones
Unavailable
Public telephones are not available
Public Wi-Fi
Unavailable
Find WiFi Hotspots near this station
Bicycle Storage
Spaces
18 spaces
Please note cycles can be carried on our trains free of charge.
Type of Storage
Racks & Stands
Location
Platform 1
Sheltered
Yes
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
No
More Information
Transport Links
Bus stops outside station.
No
Information to plan your onward journey is available in a printable format here
Find out more about links from GWR stations to airports.
No
