Bristol Parkway (BPW)
Managed by First Great Western
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Seated area is available at all platforms, sheltered seating area in platforms and by the outlets. Waiting Rooms Available Note Sheltered waiting room at platforms ,on the main concourse by the ticket office, and by the food outlets. Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine Yes Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi Yes Note Find WiFi Hotspots around Bristol Parkway station Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops Yes
Bristol Parkway
Transport links
- Connection time
- 7 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- Yes
- Cycle storage location
- front of station
- Car park
- Station Car Park
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park operator
- APCOA Parking (UK) Limited
- Car park spaces
- 1100
- Notes
-
may reach full capacity by 0930 mon - thurs and fri by 1100. Sat and Sun not full
Ticket buying and collection
- Ticket office opening
- Monday-Friday 05:40-20:00
- Saturday 06:50-18:00
- Sunday 08:30-19:00
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
-
Yes
Situated by the ticket office.
- In ticket hall/first floor
- Oyster PrePay
- No
- Penalty fares
Penalty Fares apply to journeys from Bristol Parkway station when travelling with:
- First Great Western
Penalty Fares do not apply if travelling with:
- CrossCountry
- Arriva Trains Wales
Accessibility and mobility access
- Customer help points
- Yes
- Staff help
-
Yes
- Monday-Friday 04:30-01:45
- Saturday 05:00-01:15
- Sunday 05:30-01:45
- Accessible ticket machines
-
Yes
Accessible ticket machines are located at the station entrance by the ticket office.
- Accessible ticket office counter
- To be confirmed by station operator
Low-level accessible counter is available, all booking office counters have hearing loop fitted.
- Induction loop
- Yes
- Ramp for train access
- Yes
- Accessible taxis
-
Yes
Accessible taxis are available. Please request staff assistance.
- Accessible public telephones
- Yes
Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to
- National key toilets
- Yes
Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web http://www.radar.org.uk/ site:
- Step free access coverage
- Whole station
Via lifts to all platforms and facilities, Ticket Office is step free
- Impaired mobility set down
-
Yes
Set- Down / Pick up Points are available at the station entrance
- Disabled parking
- Yes
- Accessible car park equipment
- Yes
Accessible ticket machine is available at the car park. Step free access from the car park to the station via a lift.
- Wheelchairs
- Yes
General services information
- Customer service
- Yes
- Monday-Sunday 07:00-22:00
- Left luggage
- No
- Lost property
- Yes
- Monday-Sunday 07:00-22:00
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Full time
- Monday-Sunday 04:30-01:30
- Monday-Friday 04:30-01:45
- Saturday 05:00-01:15
- Sunday 05:30-01:45
