Last updated:Today at 11:53
Train companies affected:Avanti West Coast, CrossCountry, London Northwestern Railway, Transport for Wales, West Midlands Railway
Last updated:Today at 08:59
Train companies affected:National Rail
Bristol Temple Meads (BRI)
Bristol Temple Meads station, Station Approach, off Bath Road, Bristol, Bristol,, BS1 6QF
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:15 - 21:30
- Opening Hours,Saturday: 06:15 - 21:30
- Opening Hours,Sunday: 07:00 - 21:30
Please note: Reservations and tickets requiring reservations are sold at the following times only: Mon - Sat 08:30 - 18:00
Location
Situated by the ticket office.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Accessible ticket machines are located at the station entrance by the ticket office.
Height adjusted ticket office counter
Unavailable
Please request staff assistance.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
Yes
Information Available
- Yes - from information point
- Yes - from ticket office
- Yes - from help point
Customer Information
- Live service information
- Arrival Screens
- Departure Screens
Staff Help Available
- Staff Help Available,Monday to Friday: 05:30 - 01:30
- Staff Help Available,Saturday: 05:30 - 01:30
- Staff Help Available,Sunday: 08:00 - 01:30
Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
Customer Help Points
No
Customer Services Notes
Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
Left Luggage
Unavailable
Lost Property
Available
In the subway
Trolleys
Available
CCTV at the Station
Yes
Live service information
Announcements are made both visually and audibly
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Lifts to all platforms and facilities. Ticket office is also step free.
Ticket barriers and gates
Available
Accessible ticket machines
Available
Accessible ticket machines are located at the station entrance by the ticket office.
Height adjusted ticket office counter
Unavailable
Please request staff assistance.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Radar Key available from station staff.
Waiting rooms
Available
Waiting Rooms are located on Platform 5/7 and on Platform 13/15
Seating area
Available
Induction loop pay phones
Available
Public telephones are accessible
Wheelchairs available
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are available
Impaired mobility set down/pick-up point available
Available
Passenger assist meeting point is within the station reception in the booking hall.
Accessible spaces
Not Specified
Accessible car park equipment
Yes
Accessible ticket machine is available at the car park. Step free access from the car park to the station
Impaired mobility set-down/ pick-up point note
This is a drop-off point only
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
Ramp deployment from rear of vehicle
Ramps can be deployed from the rear and side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:30 - 01:30
- Staff help available,Saturday: 05:30 - 01:30
- Staff help available,Sunday: 08:00 - 01:30
Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
Customer Help Points
No
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Available
Ladies, Gents and Baby Change are located in the Passenger Subway. The Baby Change is located next to the Ladies Toilets. An additional Baby Change facility is also located in the Accessible Toilet on Platform 13/15.
Accessible Toilets are located on Platform 3 by the Help Desk and on Platform 13/15.
Additional Ladies Toilets are located on Platform 10/12.
Accessible Toilets
Available
Radar Key available from station staff.
Baby Changing
Available
Waiting Rooms
Available
Waiting Rooms are located on Platform 5/7 and on Platform 13/15
Seating Area
Available
Sheltered waiting area
There is sheltered waiting
Operator
APCOA Parking (UK) Limited
- 0345 165 2030
- -
- -
- http://www.apcoa.co.uk(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
374 spaces
Accessible car park equipment
Yes
Accessible ticket machine is available at the car park. Step free access from the car park to the station
Impaired mobility set down/pick up points available
Available
Passenger assist meeting point is within the station reception in the booking hall.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £14.30
- Rate per week £100.10
- Rate per month £268.00
- Rate per 3 months £504.00
- Rate per year £1463.00
ATM
Available
The ATM machine is located in the Midland Shed, next to the side entrance to the main booking hall from the Friary.
Refreshment Facilities
Available
See the Station Retail Directory for Bristol Temple Meads station on Network Rail's website.
Shops
Available
See the Station Retail Directory for Bristol Temple Meads station on Network Rail's website.
Public Telephones
No
Accessible Public Telephones
Available
Public telephones are accessible
Public Wi-Fi
Available
Free Network Rail Wi-fi - #FreeStationWiFi
Post Boxes
Available
The Post Box is located by the main gateline
Bicycle Storage
Spaces
450 spaces
Please note cycles can be carried on our trains free of charge.
Type of Storage
Stands
Location
Cycle parking is available on Station Approach and within the long stay carpark. The long stay carpark holds up to 264 car park spaces and there is 116 cycle spaces on station approach outside Queen Anne Gate.
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Station front. Alternative: the lower approach road, outside the front of Bristol & Exeter House
The taxi rank is available on the station forecourt. If you require an accessible taxi please approach a member of staff for assistance.
To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.
You can find more information about local taxi services here.
Buses can be found on the station forecourt and on the main road Temple Gate, situated at the bottom of Station Approach road.
To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.
To reach Temple Gate; follow the footpath to the bottom of Station Approach. Bus stops are situated on both sides of Temple Gate.
Information on bus services, including city centre map, timetables and live service information can be found in the ticket hall.
Ferry services connecting Bristol city centre can be found at Temple Back East. To reach the landing stage; exit through the ticket barriers, walk through the ticket hall, and exit through the side entrance marked for The Friary.
Information to plan your onward journey is available in a printable format here.
A dedicated Airport Flyer bus service connects Bristol Temple Meads and Bristol Airport, with the journey taking approximately 25 minutes. Buses operate 24 hours a day and at peak times, leaves up to every 8 minutes.
The Airport Flyer can be found on the station forecourt. To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.
For more information, including timetables and ticket prices, please click here.