Basingstoke (BSK)
Managed by South West Trains
Station facilities
-
Station seating facilities
Station seating facilities yes -
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets The toilets are located on all the platforms. The National key toilets are located on Platform 1, Platforms 2/3 and Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk. -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note Outside station
-
Tourist information office
-
Shops
Basingstoke
Getting to and from the station
Bicycle parking
Compound,Wheel Racks- Storage sheltered
- Yes
- Storage location
-
Car park and platform 4
- Storage spaces
- 170
- Storage CCTV
- Yes
- Car Park
- Bunion Place and North Yard
- Note
-
Weekend Tickets available after 1200 noon Friday from the Ticket Office £6.00
Bunion Place and North Yard - Off Peak from 1300 Monday to Friday
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 1339 with 4 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £8.50
- Off peak rate
- £4.00
- Saturday rate
- £3.00
- Sunday rate
- £1.00
- Weekly rate
- £42.50
- Monthly rate
- £118.00
- 3 Monthly rate
- £354.00
- Annual rate
- £1200.00
-
Bank Holiday £3.00
- CCTV Coverage
- No
- Car Park
- Premium
- Address
-
-
-
- Note
-
Weekend ticket available after 1200 noon friday from the Ticket Office £6.00
Premium - Off Peak from 1100 Monday to Friday
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 30
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £12.00
- Off peak rate
- £6.00
- Saturday rate
- £3.00
- Sunday rate
- £1.00
- Annual rate
- £1500.00
-
Bank Holiday £3.00
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Outside Station Entrance
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:00 - 21:30
Saturday 06:00 - 21:30
Sunday 07:00 - 21:30
- Location
-
In the booking hall.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- Yes
- Penalty fares
- Penalty fares apply for Great Western Railway
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Customer help points
- Yes
-
Customer Help points are located on every platform
- Lost Property
- Yes
- Customer Services
-
Please contact our Customer Service Centre on 0345 6000 650
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Station Forecourt, off Alencon Link
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
-
Outside station
- Refreshment facilities
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on all the platforms. The National key toilets are located on Platform 1, Platforms 2/3 and Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
- yes
- Waiting rooms opening hours
Accessibility and mobility access
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Basingstoke is fully accessible to wheelchair users. Lifts available 24 hours.
- Wheelchairs available
- Yes
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