Birmingham Snow Hill (BSW)

Managed by West Midlands Railway 

 
Birmingham Snow Hill station
Colmore Row
Birmingham
West Midlands
B3 2BJ
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

    Note Coffee kiosk Food outlet (Seating unavailable)
  • ATM machine

  • Toilets

    Toilets The Ladies toilets are located in the Waiting Room on Platform 3 and also on Platform 2. The Gents toilets are located on Platform 2 and Platform 3. The National key toilets are located on Platform 1 and 3; these toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. The toilet facilities are only available from the first to last service.
  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops
 
 

Birmingham Snow Hill

Stations made easy

Route planning around the station including maps and platforms

Show [BSW] route

 

Station Message: Alert!

The lifts will be out of order between platform 3 and exit from now until further notice. 

Getting to and from the station

 
Car Park
Birmingham Snow Hill (Council Managed)
Operator
Local Council
Address
-
-
Opening hours
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:00 - 23:30
Sunday 09:00 - 21:00
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Number of spaces
800  with 6 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£10.80
Off peak rate
£3.00
Hourly rate
£1 for 1 hour, £2.10 for 2 hours, £3 for 3 hours, £4.10 for 4 hours, £6.20 for 6 hours
3 Monthly rate
£851.00
6 Monthly rate
£1683.00
Annual rate
£3003.00
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

BBs 0121 693 3333 TOA 0121 427 8888

Accessible taxis

Accessible taxis are not available

Impaired mobility set down / pick up points available
Yes

At station front on Colmore Row.

Metro

The Midland Metro (tram) platform is adjacent to Station for services towards Wolverhampton. For details: www.travelmetro.co.uk

 

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday, Tuesday, Wednesday, Thursday 06:00 - 21:00
Friday 06:00 - 23:00
Saturday 07:00 - 23:00
Sunday 08:00 - 20:00

None

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note

None

Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

A Ticket Vending Machine is available on the station concourse, by the Ticket Office.

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:00 - 00:30
Sunday 07:00 - 01:00
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Customer Services

Please contact our Contact Centre team on: 0333 311 0039

Who are open during the following times:

Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

In the event of engineering the bus/coach will collect from: Bus Stop SH4, at the front of the station on Colmore Row.

Facilities

 
ATM Machine
No
Refreshment facilities
Yes
Coffee kiosk Food outlet (Seating unavailable)
Shops
Yes
Toilets
Yes
Toilets Location
The Ladies toilets are located in the Waiting Room on Platform 3 and also on Platform 2. The Gents toilets are located on Platform 2 and Platform 3. The National key toilets are located on Platform 1 and 3; these toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. The toilet facilities are only available from the first to last service.
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Waiting Rooms
Yes
Waiting rooms opening hours
Monday - Sunday 07:00 - 23:00

Accessibility and mobility access

 
Helpline Contact
0800 0248998 Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
Assisted travel

If you need assistance from station staff, Please contact West Midlands Railway  Passenger Assist team on: 0800 0248998 We recommend booking assistance 24 hours before your journey, (you can book further in advance if you wish). If you do not book assistance we will always try and assist as soon as staff are available.

Helpline opening hours
Monday - Sunday 08:00 - 22:00
Staff help available
Yes

If you need assistance from station staff, Please contact West Midlands Railway  Passenger Assist team on: 0800 0248998 We recommend booking assistance 24 hours before your journey, (you can book further in advance if you wish). If you do not book assistance we will always try and assist as soon as staff are available.

Staff help available opening times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:00 - 00:30
Sunday 07:00 - 01:00
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Lift access to all platforms. Step free route via Metro and Platform 3 via 2 short ramps and pedestrian level crossing. Escalator available to each island platform.

Wheelchairs available
Yes

Station Map

 
Station plan

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