Braintree Freeport (BTP)

Managed by Abellio Greater Anglia 

 
Chapel Hill Retail Park
Braintree
CM77 8YH
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops

    The station is next to the Braintree Freeport Designer Village shopping centre

 
 

Braintree Freeport

Stations made easy

Route planning around the station including maps and platforms

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Getting to and from the station

 
Car Park
No
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
Yes
Cycle storage spaces
8
CCTV Coverage
Yes
Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
No
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
Penalty fares
Penalty fares apply for Abellio Greater Anglia 
More information about Penalty fares

Staffing and general services

 
Information available from staff
No
Passenger Information Systems
Announcements
Customer help points
Yes
Lost Property
Yes
Monday - Friday 09:00 - 17:00
0845 600 7245 (option 7) - plus answerphone available 24hrs
Customer Services

Monday-Saturday 08:00-20:00 
Sunday 10:00-20:00 
Bank Holidays 09:00-18:00 

The hours shown are for the Customer Relations team on 0845 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

 

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services
Substitute buses services stop at bus stop just past Pizza Express

Facilities

 
ATM Machine
No
Shops
Yes
Type of shops available

The station is next to the Braintree Freeport Designer Village shopping centre

Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 028 28 78
Helpline opening hours
Monday - Sunday 08:00 - 22:00
Staff help available
No
Ramp for train access
No
Step free access coverage
Yes
Step free access note

-

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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