Burgess Hill (BUG)

Managed by Southern 

 
Station Road
Burgess Hill
RH15 9DG
 

Station facilities

  • Station seating facilities

    Station seating facilities

    Waiting room located on Platform 2

  • Trolleys

  • Refreshments

    Note Coffee shop
  • ATM machine

    ATM machine Located by the ticket office
  • Toilets

    Toilets

    Unisex toilets located on Platform 1

  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

    Shops

    There is a newsagent located next to the booking hall, on the bridge

 
 

Burgess Hill

Stations made easy

Route planning around the station including maps and platforms

Show [BUG] route

 

Getting to and from the station

 
Car Park

There are 5 accessible parking spaces within the car park.  They are free of charge for Blue Badge holders

Free of charge
No
Daily rate
£3.70
Off peak rate
£1.00
Weekly rate
£16.00
Monthly rate
£58.00
3 Monthly rate
£160.00
Annual rate
£ 576.00
CCTV Coverage
No
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
Yes
Cycle storage location

Station front

Cycle storage spaces
34
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Accessible taxis

For information contact local taxi companies, details of which can be found at www.traintaxi.co.uk.

Impaired mobility set down / pick up points available
Yes

In Car Park

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Saturday 06:30 - 13:05
Sunday 09:00 - 16:35
Monday - Friday 06:10 - 19:35
Location

Located outside of the station booking hall

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
Yes

Southern's smartcard is called 'the key'.  To apply on line, go to www.southernrailway.com/thekey or pick up an application form from any Southern ticket office.

Staffing and general services

 
Information available from staff
Yes - from ticket office 
Information services - opening times
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:00 - 22:00
Sunday 07:00 - 22:00
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Customer Services

Call Customer Services 03451 272920

Ticket gates
Yes
CCTV
Yes

Facilities

 
ATM Machine
Yes
Located by the ticket office
Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes
Refreshment facilities
Yes
Coffee shop
Shops
Yes
Type of shops available

There is a newsagent located next to the booking hall, on the bridge

Toilets
Yes
Toilets Location

Unisex toilets located on Platform 1

Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
Female toilets,Male toilets 
National key toilets
Yes
National key toilets location

Located on Platform 1

Waiting Rooms
Yes
Waiting rooms location

Waiting room located on Platform 2

Waiting rooms opening hours

Accessibility and mobility access

 
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Level access to each platform from car parks via moderate ramps.  Access between platforms via street - steep in places. 

 
Wheelchairs available
Yes
Wheelchairs available open hours
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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Stations made easy
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