Station Facilities: Burton-on-Trent (BUT)
Managed by East Midlands Trains
Borough Road Burton-on-Trent Staffordshire
DE14 2DA
Last changed: 01:37 on 2 Jul 2009
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep BUT to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Part Time |
| Staffing Hours | Monday-Saturday 05:45-23:55 Sunday 08:10-12:00 Monday-Friday 05:45-23:55 Saturday 05:45-23:55 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Saturday 06:10-19:30 Sunday 08:45-17:15 Monday-Friday 06:10-19:30 Saturday 06:10-19:30 | ||||||
| Self Service Ticket Machines | Yes | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00 | ||||||
| Telesales - Primary Phone Number | 08457 125 678 | ||||||
| Telesales - Minicom/Textphone (For customers with hearing impairments) | 08457 078 051 | ||||||
| Telesales - Web Address | www.eastmidlandstrains.co.uk | ||||||
| Oyster PrePay | No | ||||||
| Penalty Fares | Penalty Fares do not apply when travelling from Burton-on-Trent station. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00 |
| Customer Service - Primary Phone Number | 08457 125 678 |
| Customer Service - Minicom/Textphone (For customers with hearing impairments) | 08457 078 051 |
| Customer Service - Email Address | getintouch@eastmidlandstrains.co.uk |
| Left Luggage | No |
| Lost Property | No |
| Lost Property - Note | East Midlands Trains lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept. |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | Available |
| Waiting Rooms - Note |
|
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | No |
| Toilets | Yes |
| Baby Changing | No |
| Showers | Yes |
| Pay Phone | No |
| Public WiFi | No |
| Public WiFi - Note | |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| ATM Machine | No |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | No |
| Staff Help | Monday-Friday 05:45-23:55 Saturday 05:45-23:55 Sunday 08:10-12:00 |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Office Counter | No |
| Induction Loop | No |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | No |
| Accessible Taxis - Note |
Taxi number displayed on Useful Information Poster. |
| Accessible Public Telephones | No |
| Accessible Public Telephones - Note |
None |
| National Key Toilets | No |
| Step Free Access Coverage | Partial station |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | No |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | |
| Accessible Car Park Equipment | No |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 5 | ||||||
| Cycle Storage Availability | Yes | ||||||
| Cycle Storage | 12 | ||||||
| Cycle Storage Sheltered | Partial | ||||||
| Cycle Storage CCTV | Yes | ||||||
| Cycle Storage Location | on the platform under the bridge | ||||||
| Car Park: Station Car Park |
| ||||||
| Location for Rail Replacement Services |
Outside the front of the station. | ||||||
| Taxi Rank | No | ||||||
| Taxi Rank - Note |
Station 01283 532000 New Street 01283 515544 57 01283 575757 | ||||||
| Bus Services | No | ||||||
| Metro Services | No | ||||||
| Car Hire | No | ||||||
| Cycle Hire | No | ||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
QUICK JOURNEY PLANNER
LIVE DEPARTURES & ARRIVALS
