Last updated:Today at 19:35
Train companies affected:Avanti West Coast, CrossCountry, London Northwestern Railway
Burton-on-Trent (BUT)
Burton-on-Trent station, Borough Road, Burton-on-Trent, Staffordshire, DE14 2DA
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:10 - 19:30
- Opening Hours,Saturday: 06:10 - 19:30
- Opening Hours,Sunday: 10:00 - 18:30
Location
On the station concourse
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Top up your Smartcard at either the Ticket Office or Ticket Vending Machine
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Live service information
- Arrival Screens
- Departure Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 05:45 - 23:55
- Information Services Opening Times,Saturday: 05:45 - 23:55
- Information Services Opening Times,Sunday: 08:10 - 23:59
Staff Help Available
- Staff Help Available,Monday to Friday: 05:45 - 23:55
- Staff Help Available,Saturday: 05:45 - 23:55
- Staff Help Available,Sunday: 08:10 - 12:00
Assistance is provided from 5.45am until 11.55pm
Customer Help Points
Yes
Left Luggage
Unavailable
Lost Property
Unavailable
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
This station has step free access to both platforms. There is a lift from the main station building onto the platforms then a short ramp with moderate gradient.
This station has tactile paving at the edge of each platform.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Waiting rooms
- Waiting rooms,Monday to Friday: 05:45 - 23:45
- Waiting rooms,Saturday: 05:45 - 23:45
- Waiting rooms,Sunday: 09:00 - 23:00
The waiting room opens at 6.00am and closes at 11.00pm
Seating area
Available
Induction loop pay phones
Available
None
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Taxi number displayed on Useful Information Poster.
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
6 spaces
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Ramp deployment from rear of vehicle
Ramps can be deployed from the rear and side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:45 - 23:55
- Staff help available,Saturday: 05:45 - 23:55
- Staff help available,Sunday: 08:10 - 12:00
Assistance is provided from 5.45am until 11.55pm
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Available
The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Accessible Toilets
Available
The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Friday: 05:45 - 23:45
- Waiting Rooms,Saturday: 05:45 - 23:45
- Waiting Rooms,Sunday: 09:00 - 23:00
The waiting room opens at 6.00am and closes at 11.00pm
Seating Area
Available
Sheltered waiting area
There is sheltered waiting
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
157 spaces
Accessible spaces
6 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £4.50
- Rate on Saturday £3.00
- Rate on Sunday £3.00
- Rate per week £14.00
- Rate per month £45.00
- Rate per 3 months £122.00
- Rate per year £450.00
Notes
£1.50 Evening fare valid 1800 - 0230
£4.50 Weekend rate (Friday 1000 - Sunday midnight) please purchase this ticket from ticket office.
Refreshment Facilities
Unavailable
Public Telephones
Yes
Accessible Public Telephones
Available
None
Bicycle Storage
Spaces
38 spaces
Type of Storage
Stands
Location
on the platform under the bridge
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Outside the front of the station.
Station 01283 532000 New Street 01283 515544 57 01283 575757
Information to plan your onward journey is available in a printable format here
