Birchwood (BWD)
Birchwood station, Dewhurst Road, Birchwood, Cheshire, WA3 7PU
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday: 06:10 - 22:00
- Opening Hours,Sunday: 08:10 - 22:00
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Staff Help Available
- Staff Help Available,Monday to Saturday: 06:10 - 22:00
- Staff Help Available,Sunday: 08:10 - 22:00
Customer Help Points
Yes
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B Station
Scooter Friendly Station
Step free access to ticket hall and platform 1. Lift and Stepped footbridge to platform 2. Note Lifts available from first to last train.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Available
Closed until further notice
Seating area
Available
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Impaired mobility set down/pick-up point available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
Not Specified
Staff Help
Staff help available
- Staff help available,Monday to Saturday: 06:10 - 22:00
- Staff help available,Sunday: 08:10 - 22:00
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Help Point location
There are Help Points
Toilets
Available
These toilets are available during booking office opening hours
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Available
Closed until further notice
Seating Area
Available
Operator
Warrington Borough Council
Impaired mobility set down/pick up points available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
No
Refreshment Facilities
Available
Water refill station available at this station
Shops
Available
News agent
Public Telephones
No
Bicycle Storage
Spaces
20 spaces
Type of Storage
Stands & Racks
Location
Platform 1
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Rail replacement bus services call outside the station entrance.
The nearest taxi rank is on Dewhurst Road adjacent to the station.
Information to plan your onward journey is available in a printable format here
Not available at this station.
