Penalty Fares do not apply when travelling from Berwick-upon-Tweed station.

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

Located at Newark North Gate station. Lost property handed in/found is kept for 48hours at the station before going to Newark

Located

Platform 2

Tickets Accepted

• Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
• Any First Class Anytime ticket valid for travel on the East Coast route
• Any East Coast First Class packages
• Holders of a First Class Lounge supplement, available for purchase with an East Coast First Advance ticket or First Class reader offer

Restricted tickets

• All First Advance tickets (unless accompanied by a First Class Lounge Upgrade)
• All tickets with Weekend First supplements.
• All First Class tickets valid only on other train operators, including ScotRail Sleepers

Facilities

Unisex Toilet, newspapers

Refreshments

Complimentary: tea/coffee/hot chocolate/water/ biscuits

Wi-Fi

Yes

Showers

No

Find WiFi Hotspots around Berwick-upon-Tweed station

Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window

If you need assistance we recommend that you book at least 24 hours in advance of travel.

• Lift available from station forecourt to platforms 1 & 2.

Rail Replacement Coaches leave from the front of the station.

Berwick is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving earli in the morning or late at night. Operators are A1 Cabs 01289 308524, Fifes 01289 307188 or Berwick 01289 307771

North Northumberland and the East Borders are served with a rail-link bus link which departs from the station forecourt to Galashiels, Duns, Earlston & Melrose. The bus service is operated by Lowland Scottish Omibuses. Times in GBPRTT Table 26G.