Berwick-upon-Tweed (BWK)
Managed by East Coast
Station facilities
-
Station seating facilities
First Class lounge Yes Located
Platform 2
Tickets Accepted
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the East Coast route
- Any East Coast First Class packages
- Holders of a First Class Lounge supplement, available for purchase with an East Coast First Advance ticket or First Class reader offer
Restricted tickets
- All First Advance tickets (unless accompanied by a First Class Lounge Upgrade)
- All tickets with Weekend First supplements.
- All First Class tickets valid only on other train operators, including ScotRail Sleepers
Facilities
Unisex Toilet, newspapers
Refreshments
Complimentary: tea/coffee/hot chocolate/water/ biscuits
Wi-Fi
Yes
Showers
No
Seating area Yes Waiting Rooms Available Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine Yes Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone No -
Internet
Public WiFi No Note Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops No
Berwick-upon-Tweed
Transport links
- Connection time
- 5 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- No
- Cycle storage location
- front left hand side
- Car park
- Council Car Park
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park operator
- Local Council
- Car park spaces
- 150
- Notes
-
The car park is owned and operated by the local council.
Ticket buying and collection
- Ticket office opening
- Monday-Saturday 06:30-19:00
- Sunday 10:15-19:00
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
- Yes
Outside the travel centre entrance.
- Oyster PrePay
- No
- Penalty fares
Penalty Fares do not apply when travelling from Berwick-upon-Tweed station.
Accessibility and mobility access
- Customer help points
- No
- Staff help
-
Yes
- Monday-Friday 06:00-22:45
- Saturday 06:00-22:45
- Sunday 09:00-22:45
- Accessible ticket machines
- No
- Accessible ticket office counter
- No
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
- Induction loop
- Yes
- Ramp for train access
- Yes
- Accessible taxis
- No
- Accessible public telephones
- No
- National key toilets
- No
- Step free access coverage
- Whole station
Lift available from station forecourt to platforms 1 & 2.
- Impaired mobility set down
- Yes
- Disabled parking
- Yes
- Accessible car park equipment
- No
- Wheelchairs
- No
General services information
- Customer service
- Yes
- Monday-Friday 08:30-17:00
- Left luggage
- No
- Lost property
- Yes
- Monday-Friday 09:00-16:00
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Part time
- Monday-Friday 06:00-22:45
- Saturday 06:00-22:45
- Sunday 09:00-22:45

