Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine Yes Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office Yes -
Shops
Shops Yes
Cambridge
- Connection time
- 5 minutes (minimum)
- Cycle storage
Yes
Includes 20 Lockers
- Sheltered cycle storage
- No
- Cycle storage location
-
Station forecourt and Pay & Display Car Park
- Car park
-
Yes
Station Car Park - 435 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Reduced daily parking after 1600 (Monday to Friday) £2.30
Saturday all day £2.30
Sunday all day £1.00
National Car Parks Ltd (Operator)
0845 050 7080 (for car park queries only) (primary)
www.ncp.co.uk
customer.service@ncp.co.uk
Charges: £7.70 peak, £5.00 off peak, £33.20 weekly, £127.50 monthly, £1300.50 annually
Premium Bay - 12 spaces
Saturday 24 hours
Sunday 24 hours
National Car Parks Ltd (Operator)
0845 050 7080 (primary)
Charges: £1,625.00 annually
- Taxi rank
-
Yes
in front of station
- Rail replacement
-
Substitute bus services stop in main car park, to the left of roundabout at station entrance, near gate to platform 6
- Bus services
-
Yes
'Stagecoach' operate a daily network of frequent bus routes around the city and also to nearby towns and villages. Frequent 'Citi' routes 1, 3 & 7 serve Cambridge rail station to/from the city centre. For route maps and timetables: www.stagecoachbus.com/cambridge
Buy a Cambridge PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 05:10-23:00
Saturday 05:10-23:00
Sunday 07:00-22:55
- Self-service machines
- Yes
- Collect from counter
- No
- Collect from machine
-
Yes
Ticket machines are located in the ticket hall.
- Penalty fares
-
Penalty Fares apply to journeys from Cambridge station when travelling with:
- First Capital Connect
- National Express East Anglia (except when travelling through Dullington, Newmarket, Kennett, Bury St. Edmunds, Thurston or Elmswell)
Penalty Fares do not apply if travelling with:- CrossCountry
- East Midlands Trains
Accessibility and mobility access
- Customer help points
-
No
- Staff help
-
Monday-Sunday 24 hours
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Accessible ticket machines
-
Yes
- Accessible ticket office counter
-
No
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- Accessible taxis
-
No
Details of nearest taxis are shown on station information poster
- Accessible public telephones
-
No
- Accessible toilets
-
Yes
During opening hours of the station shown above.
RADAR key
- Step free access coverage
- Whole station
- Impaired mobility set down
-
No
- Disabled parking
-
Yes
- 8 spaces
- Accessible car park equipment
-
No
- Wheelchairs
-
Yes
- Ticket gates
- Yes
General services information
- Customer service
-
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday ClosedThe hours shown are for the Customer Relations team on 0845 600 7245 (option 7).
Closed on Christmas Day and Boxing Day.
- Left luggage
-
Yes
Monday-Friday 08:00-18:00
Saturday 09:00-17:00
Sunday 10:00-17:00Available from Cycle Hire shop located in station car park
- Lost property
-
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday ClosedThe hours shown are for the lost property phone line - 0845 600 7245 (option 6).
Closed on Christmas Day and Boxing Day.
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Full-time
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Station map
- Station plan
-
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