Cambridge (CBG)
Cambridge station, Station Road, Cambridge, Cambridgeshire, CB1 2JW
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 05:10 - 23:00
- Opening Hours,Saturday: 05:10 - 23:00
- Opening Hours,Sunday: 07:00 - 22:55
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Information Available
- Yes - from help point
- Yes - from information point
- Yes - from ticket office
Customer Information
Unavailable
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: Available
- Information Services Opening Times,Saturday: Available
- Information Services Opening Times,Sunday: Available
Staff Help Available
- Staff Help Available,Monday to Sunday: Available
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Customer Help Points
Yes
Help point located on platforms 7/8. Help points are also located in the Cycle Park on the ground floor, level 1 and level 2
Customer Services Notes
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday & Public Holidays: Available
Trolleys
Available
CCTV at the Station
Yes
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station has step free access to all platforms. Platforms 7and 8 accessible via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on Platform 1.
Ticket barriers and gates
Available
Cambridge station has Secure Station Accreditation
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
- Waiting rooms,Monday to Friday: 04:00 - 00:10
- Waiting rooms,Saturday: 04:00 - 00:10
- Waiting rooms,Sunday: 06:00 - 00:10
Platforms 1, 4 and 7
Seating area
Available
Wheelchairs available
Available
Trolleys
Available
Secure Station Accredited
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Available
Details of nearest taxis are shown on station information poster
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
Cambridge Car Park 1
23 spaces
Cambridge Car Park 2
0 spaces
Accessible car park equipment
Cambridge Car Park 1
Cambridge Car Park 2
Cambridge Car Park 1
There is CCTV in the car park, this does not cover all areas.
Impaired mobility set-down/ pick-up point note
This is a drop-off point only
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide
Number of set-down/ pick-up spaces
There is space for more than 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Sunday: Available
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Customer Help Points
Yes
Help point located on platforms 7/8. Help points are also located in the Cycle Park on the ground floor, level 1 and level 2
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Available
The toilets are located on Platform 4. The accessible toilets are on platform 4
Accessible Toilets
Available
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Friday: 04:00 - 00:10
- Waiting Rooms,Saturday: 04:00 - 00:10
- Waiting Rooms,Sunday: 06:00 - 00:10
Platforms 1, 4 and 7
Seating Area
Available
Station Car Park
Operator
National Car Parks Ltd
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
330 spaces
Accessible spaces
23 spaces
Accessible car park equipment
Yes
There is CCTV in the car park, this does not cover all areas.
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
Yes
Parking charges
Parking charges apply
- Off-peak rate £15.80
- Rate per day £15.80
- Rate on Saturday £15.80
- Rate on Sunday £15.80
- Rate per week £54.00
- Rate per month £265.00
- Rate per 3 months £745.00
- Rate per year £2600.00
Notes
£111.00 Flexi ticket fare
Premium Bay
Operator
National Car Parks Ltd
Car Parking Availability
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
3 spaces
Accessible spaces
0 space
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per year £3260.00
ATM
Unavailable
Refreshment Facilities
Available
Shops
Available
Public Telephones
Yes
Public Wi-Fi
Available
Post Boxes
Unavailable
Nearest post box is on Station Square at the front of the station
Bicycle Storage
Spaces
2850 spaces
Type of Storage
Stands & Racks
Location
Cycle point is by the Car Park
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement buses depart from the front of the station
Taxi pick-up is in front of station
'Stagecoach' operate a daily network of frequent bus routes around the city and also to nearby towns and villages. Frequent 'Citi' routes 1, 3 & 7 serve Cambridge rail station to/from the city centre. For route maps and timetables: www.stagecoachbus.com/about/east
Buy a Cambridge PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
