Canterbury West (CBW)
Managed by Southeastern
Station facilities
-
Station seating facilities
Station seating facilities platforms 1 and 2 -
Trolleys
-
Refreshments
Note Buffet -
ATM machine
ATM machine Located on concourse -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Canterbury West
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- downside platform - London end
- Storage spaces
- 134
-
Secure cycle storage is available on Platform 1. Please ask staff for details. You may leave your cycle in the rack provided on Platform 1, however you do so at your own risk.
- Storage CCTV
- Yes
- PlusBike (cycle hire)
- Brompton Dock
0208 232 3931
www.bromptondock.co.uk - Car Park
- Station Car Park
- Operator
- Indigo Park Solutions UK Limited
- Phone number
- 03301 235 247
- Email address
- customersupport.uk@parkindigo.com
- Note
- From 1st June - new off peak evening rate (after 18:00) - £1.50
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 112 with 4 accessible spaces available
- Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £6.50
- Off peak rate
- £7.20
- Saturday rate
- £4.60
- Sunday rate
- £1.00
- Weekly rate
- £31.10
- Monthly rate
- £109.20
- 3 Monthly rate
- £325.60
- 6 Monthly rate
- £651.20
- Annual rate
- £1178.10
- From 1st June - new off peak evening rate (after 18:00) - £1.50
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
There is a taxi rank at the front of the station.
- Accessible taxis
-
Accessible taxis are available
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:15 - 19:30
Saturday 06:15 - 19:30
Sunday 08:30 - 17:00
Being staffed may mean there is only staff in the ticket office, who may not alw
- Location
-
On way in to access trains
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
- Counters can be raised or lowered to suit all customers
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
two within concourse.
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:30 - 23:00
Saturday 05:30 - 23:00
Sunday 08:30 - 17:00
Staff may not always be available during staffing times to provide assistance and booking assistance, if required,in advance is advised although not compulsory
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Station forecourt
Facilities
- ATM Machine
- Yes
- Located on concourse
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Public telephones are not accessible
- Refreshment facilities
- Yes
- Buffet
- Toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
- platforms 1 and 2
- Waiting rooms opening hours
Accessibility and mobility access
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 05:30 - 23:00
Saturday 05:30 - 23:00
Sunday 08:30 - 17:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Both platforms accessed through ticket office
. - Wheelchairs available
- Yes
- Wheelchairs available open hours
-
Monday - Friday 05:30 - 23:00
Saturday 05:30 - 23:00
Sunday 08:30 - 17:00
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