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Station Facilities: Charlbury (CBY)
Managed by First Great Western
Station Hill, Forest Hill Charlbury Oxfordshire
OX7 3HH
Last changed: 16:19 on 28 May 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep CBY to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Part Time |
| Staffing Hours | Monday-Saturday 06:00-13:00 |
| Staffing - Note | See Booking hours |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details | ||||
|---|---|---|---|---|---|
| Ticket Office | Monday-Saturday 06:00-12:45 Saturday 06:00-12:45 Sunday Closed | ||||
| Self Service Ticket Machines | No | ||||
| Collection of Pre-purchased Tickets | Yes | ||||
| Collection of Pre-purchased Tickets - Details |
| ||||
| Telesales | Monday-Sunday 07:00-22:00 | ||||
| Telesales - Primary Phone Number | 08457 000125 | ||||
| Telesales - Fax Number | 0845 600 8363 | ||||
| Telesales - Primary Textphone Number | 0800 294 9209 | ||||
| Telesales - Web Address | http://www.firstgreatwestern.co.uk | ||||
| Oyster PrePay | No |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Sunday 07:00-22:00 |
| Customer Service - Primary Phone Number | 08457 000 125 |
| Customer Service - Fax Number | 0845 600 8363 |
| Customer Service - Primary Textphone Number | 0800 294 9209 |
| Customer Service - Address | First Great Western Freepost SWB40576 Plymouth PL4 6ZZ |
| Customer Service - Web Address | http://www.firstgreatwestern.co.uk/ContactUs |
| Customer Service - Email Address | fgwfeedback@firstgroup.com |
| Left Luggage | No |
| Lost Property | Monday-Sunday 07:00-22:00 |
| Lost Property - Primary Phone Number | 08457 000 125 |
| Lost Property - Primary Textphone Number | 0800 294 9209 |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Seating Area - Note | Seated area is available at all platforms |
| Waiting Rooms | To be confirmed by station operator |
| Waiting Rooms - Note | Waiting room available whilst ticket office open. Outside these hours external seats are available beneath canopy overhang |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | No |
| Toilets | Yes |
| Baby Changing | No |
| Pay Phone | Yes - |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around Charlbury station |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Yes |
| Helpline - Note | You can book your assistance, reserve a seat and Pay for your ticket from our assist line. Assist booking line Tel 0800 197 1329 Textphone 0800 294 9209 Monday-Friday 07:00-22:00 Saturday-Sunday 07:00-21:00 |
| Customer Help Points | Yes |
| Staff Help | Yes |
| Accessible Ticket Machines | No |
| Accessible Ticket Office Counter | No |
| Induction Loop | No |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. All accessible platforms have fixed portable ramp. Some of our trains also have a ramp on board. All First Great Western train services can carry manual or powered wheelchairs. Please see First Great Western's <a href="/passenger_services/disabled_passengers/fgw_scooter.pdf">Guide to Mobility Scooters</a> for full details. |
| Accessible Taxis | Yes |
| Accessible Taxis - Note | Please request staff assistance. |
| Accessible Public Telephones | No |
| Accessible Public Telephones - Note | Please request staff assistance. |
| National Key Toilets | No |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note | Step free access to ticket office and single platform |
| Imparied Mobility Set Down | Yes |
| Imparied Mobility Set Down - Note | No specific area. |
| Disabled Parking | No |
| Accessible Car Park Equipment | No |
| Accessible Car Park Equipment - Note | Parking is free for valid blue badge holders. |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 5 | ||||||||||
| Cycle Storage Availability | Yes | ||||||||||
| Cycle Storage | 6 | ||||||||||
| Cycle Storage Sheltered | To be confirmed by station operator | ||||||||||
| Cycle Storage CCTV | No | ||||||||||
| Car Park: |
| ||||||||||
| Taxi Rank | No | ||||||||||
| Taxi Rank - Note | If you require an accessible taxi please approach a member of staff. | ||||||||||
| Bus Services | No | ||||||||||
| Bus Services - Note | From Charlbury town centre - 69 to Chipping Norton and Witney (hourly), 70 to Oxford via Woodstock (9 per day).For bus timetables visit: http://www.traveline.org.uk/index.htm Tele 0870 608 2 608. PlusBus zone covers all of the town and its suburbs, for zone map visit: http://www.plusbus.info/ | ||||||||||
| Metro Services | No | ||||||||||
| Car Hire | No | ||||||||||
| Cycle Hire | No | ||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
