Cardiff Central (CDF)
Managed by Arriva Trains Wales
Station facilities
-
Station seating facilities
Note There is a customer helpdesk in the concourse which is usually staffed daily between 10.00 and 18.00
First Class lounge Monday-Friday 06:00-18:30 Saturday Closed Sunday Closed Located
Platform 1
Tickets Accepted
All First Class
Facilities
A comfortable modern lounge, screens with updated train information
Refreshments
Complimentary refreshments and a dedicated customer host ready to serve you.
Wi-Fi
Available
Showers
None
Seating area Yes Seating available on all platforms
Waiting Rooms Available Note Women-only waiting room No -
Trolleys
Note Coin-operated trolley
-
Refreshments
Note Cold drinks vending machine
Hot drinks vending machine
Food vending machine
Food outlet (Seating available)
Food outlet (Seating unavailable)
-
ATM machine
Opening hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours Notes Located outside main entrance
Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes Note News agent
Convenience store
Cardiff Central
Ticket buying and collection
- Ticket office opening
Monday-Saturday 05:30-21:40
Sunday 07:30-21:30
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
At the Penarth Road entrance and on the concourse.
- Penalty fares
-
Penalty Fares do not apply when travelling from Cardiff Central station.
Accessibility and mobility access
- Customer help points
-
No
- Staff help
-
Monday-Friday 04:00-01:00
Saturday 04:00-00:30
Sunday 07:00-00:30
- Accessible ticket machines
Yes
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- All trains carry a ramp for wheelchair access
- Accessible taxis
Yes
- Accessible public telephones
Yes
- Accessible toilets
Yes
In the subway near the lifts. Available during staffing hours only.
- Step free access coverage
Whole station
Platforms 1 - 7 can be accessed by the lifts in the corridor next to the tobacconist/convenience shop.
Platform 0 can be accessed by the lift in the main concourse.
- Impaired mobility set down
Yes
- Disabled parking
Yes
- 7 spaces
- Accessible car park equipment
Yes
- Wheelchairs
Monday-Friday 04:00-01:00
Saturday 04:00-00:30
Sunday 07:00-00:30
- Ticket gates
Yes
Accessible gate available at each set of ticket gates
General services information
- Customer service
-
Yes
Monday-Saturday 08:00-20:00
Sunday 11:00-20:00 - Left luggage
-
No
- Lost property
-
Yes
Contact nearest staffed station or Customer Relations
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Sunday 24 hoursThere is no public access to the station at the following times
Mon - Fri/Sat am 0100 - 0400
Sat/Sun am 0030 - 0700
Sun - Mon am 0030 - 0400
- CCTV
-
Within station
Car park
Cycle storage
Station map
- Station plan
- View larger version
- Stations made easy
- Show [CDF] route