Caldicot (CDT)

Caldicot station
Station Road
Caldicot
Monmouthshire
NP6 4BU

Station facilities

Route planning around the station including maps and platforms

Car Park: No
Impaired mobility set down / pick up points available: Yes; Set down and pick up outside the station entrance.

Ticket Office: No
Ticket machines: No
Smartcards
Smartcards issued: No
Smartcards validators: No
Penalty fares: Penalty fares apply for Arriva Trains Wales; More information about Penalty fares

Information available from staff: No
Passenger Information Systems: Departure screens
Customer help points: Yes
Lost Property: Yes; Arriva Trains Wales; Visit our Lost Property page to submit a Lost Property form.; 03333 211 202
Customer Services: Contact our Customer Relations team directly on customer.relations@arrivatrainswales.co.uk.
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Rail replacement services depart as stated on the station poster boards.

Helpline Contact: 03333 211202
Helpline opening hours: Monday - Sunday 08:00 - 20:00
Staff help available: Yes; No platform staff available. Assistance is provided by the Conductor on the train.
Ramp for train access: No
Step free access coverage: Yes
Step free access note: The station is not suitable for wheelchair users due to steep non compliant ramps.
Wheelchairs available: No
Nearest station with more facilities CRS Code: Severn Tunnel Junction;