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Station Facilities: London Charing Cross (CHX)
Managed by Network Rail
The Strand London Greater London
WC2N 5HF
Last changed: 09:44 on 14 Aug 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep CHX to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Sunday 24 hours |
| CCTV | Yes |
| CCTV - Coverage | Within station |
Information Systems ^ Top
| Service | Details |
|---|---|
| Passenger Information Services | Departure screens Arrival screens Announcements |
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Saturday 04:30-01:05 Sunday 06:45-01:05 | ||||||
| Ticket Office - Note | The ticket office is situated on the concourse. | ||||||
| Self Service Ticket Machines | No | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | Yes | ||||||
| Oyster PrePay | No | ||||||
| Penalty Fares |
Penalty Fares apply to journeys from London Charing Cross station when travelling with: |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Sunday 07:00-21:00 |
| Customer Service - Note |
Information Desk on Concourse and Network Rail reception in the centre passageway |
| Left Luggage | Monday-Sunday 07:00-23:00 |
| Left Luggage - Note |
Excess Baggage 020 7930 5444 |
| Lost Property | Yes |
| Lost Property - Note |
If lost on the Station contact Excess Baggage 020 7930 5444. If lost on a South Eastern Train service contact 0845 000 2222. If lost on a Southern Trains service contact 08451 27 29 20. |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | To be confirmed by station operator |
| Seating Area - Note | Available throughout the station. |
| Waiting Rooms | None |
| Women-Only Waiting Room | No |
| Trolleys | To be confirmed by station operator |
| Refreshment Facilities | To be confirmed by station operator |
| Toilets | Yes |
| Baby Changing | To be confirmed by station operator |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around London Charing Cross station |
| Web Kiosk | No |
| Post Box | To be confirmed by station operator |
| Tourist Information Office | No |
| Bureau de Change | No |
| Shops | To be confirmed by station operator |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Yes |
| Helpline - Note | South Eastern information desk,contact number 0870 603 04 05,Southern contact number 0845 123 |
| Customer Help Points | Monday-Sunday 07:00-21:00 |
| Staff Help | Monday-Sunday 07:00-21:00 |
| Accessible Ticket Machines | To be confirmed by station operator |
| Accessible Ticket Machines - Note | On the concourse in front of the ticket office. |
| Accessible Ticket Office Counter | Yes |
| Induction Loop | Yes |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Taxis - Note | taxi rank outside main station entrance |
| Accessible Public Telephones | Yes |
| Accessible Public Telephones - Note | main concourse |
| National Key Toilets | Yes |
| National Key Toilets - Note | Radar key for accessible toilets |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
|
| Imparied Mobility Set Down | Yes |
| Imparied Mobility Set Down - Note | South Eastern Information Desk |
| Disabled Parking | To be confirmed by station operator |
| Accessible Car Park Equipment | No |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||
|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 10 | ||||
| Cycle Storage Availability | No | ||||
| Car Park: |
| ||||
| Taxi Rank | Yes | ||||
| Taxi Rank - Hours | Monday-Sunday 24 hours | ||||
| Taxi Rank - Note | Outside the front of the station | ||||
| Bus Services | No | ||||
| Bus Services - Note | Outside the front of the station - bus servies from Central London to various destinations all over London | ||||
| Metro Services | No | ||||
| Metro Services - Note | Chring Cross Underground, Bakerloo and Nothern Line. | ||||
| Car Hire | No | ||||
| Cycle Hire | No | ||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
