London Charing Cross (CHX)

Managed by Network Rail 

 
The Strand
London
Greater London
WC2N 5HF
 

Station facilities

  • Station seating facilities

  • Trolleys

    Trolleys Yes
  • Refreshments

    Note
  • ATM machine

    ATM machine
  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops
 
 

London Charing Cross

Stations made easy

Route planning around the station including maps and platforms

Show [CHX] route

 

Getting to and from the station

 
Car Park
Yes
 with 1 accessible spaces available

To be confirmed by station operator.

 
Free of charge
No
CCTV Coverage
No
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
No
Cycle storage location
Within cra park and station forecourt  
Cycle storage spaces
10
CCTV Coverage
Yes
Onward travel information

Outside the front of the station - bus services from Central London to various destinations all over London

Taxi

Outside the front of the station

Monday-Sunday 24 hours

Accessible taxis
Accessible taxis are located outside the front of the station

 

Impaired mobility set down / pick up points available
Yes
There is no help point available and help should be requested from the rail information point or any member of staff
Metro

Charing Cross Underground, Bakerloo and Nothern Line.

Cycle hire
There are Barclays hire cycles available near this station. See https://www.tfl.gov.uk/barclayscyclehire for further details.  

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 04:30 - 01:05
Saturday 04:30 - 01:05
Sunday 04:30 - 01:05
Location
The ticket office is situated on the concourse
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

On the concourse in front of the ticket office.

Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
Penalty fares
Penalty fares apply for Southeastern Southern 
More information about Penalty fares
London fare zone
Zone 1

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes

South Eastern Information desk is located on the concourse beside platform 5 & 6 or asking a member of station staff. For mobility assistance contact 0845 000 222

Left luggage
Yes
Excess Baggage Company
View Excess Baggage Company website
020 7930 5444
Situated on the station concourse
Lost Property
Yes
Excess Baggage Company
Monday - Sunday 07:00 - 23:00
View Excess Baggage Company website
Situated within left luggage.
Customer Services
Monday-Saturday 06:15-22:15 
Sunday 07:30-22:00 

Southeastern information desk on the concourse beside platforms 5 & 6

Ticket gates
Yes

All platforms have wide access ticket gates 

CCTV
Yes

Facilities

 
ATM Machine
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

On the central passage in the main concourse

Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location

Located on the central passage in the main concourse. Radar key for accessible toilets

Trolleys
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Suitable for disabled passengers as there is a level access to all platforms. 

 
Wheelchairs available
Yes
Wheelchairs available open hours
Nearest station with more facilities CRS Code

Station Map

 
Station plan

View larger version
Stations made easy
Show [CHX] route

Find another station