Chertsey (CHY)

Managed by South West Trains 

 
Chertsey station
Guildford Street
Chertsey
Surrey
KT16 9BG
 

Station facilities

  • Station seating facilities

    Station seating facilities

  • Trolleys

  • Refreshments

    Note

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Chertsey

Stations made easy

Route planning around the station including maps and platforms

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Station Message: Alert!

Station Improvement works:

Due to ongoing improvement works to extend the platforms, approximately 13 car park spaces will be unavailable until the end of May 2017.

Step-Free access:

There is step free access to both platforms. Interchange via level crossing.

Getting to and from the station

 

Bicycle parking

Wheel Racks
Storage sheltered
Yes
Storage spaces
16
Storage CCTV
No
Car Park
Station Car Park
Note

** Due to ongoing improvement works, part of the car park will be unavailable until April 2017 **

Off Peak from 1600 Monday to Friday

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
19  with 1 accessible spaces available
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£5.00
Off peak rate
£2.00
Saturday rate
£2.00
Sunday rate
£2.00
Weekly rate
£25.00
Monthly rate
£67.00
3 Monthly rate
£201.00
Annual rate
£670.00

Bank Holiday £2.00 

CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:30 - 12:00
Saturday 10:00 - 13:00
Sunday Closed
Location

At the station entrance near to booking hall

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 06:30 - 12:00
Saturday 10:00 - 13:00
Sunday Closed
 
Customer help points
Yes

Customer Help points are located on every platform

Lost Property
Yes
Customer Services
Please contact our Customer Service Centre on 0345 6000 650
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Station Forecourt off Guildford Street

Facilities

 
ATM Machine
No
Refreshment facilities
Yes
Toilets
No
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Staff help available
No
Ramp for train access
Yes
Step free access coverage
No
Step free access note

There is step free access to both platforms. Interchange via level crossing.

 
Wheelchairs available
No

Station Map

 
Station plan

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