Chester-le-Street (CLS)
Managed by Northern Rail
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note Situated on Patform 2 the indoor waiting room is open booking office times Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine No Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi No Note Find WiFi Hotspots around Chester-le-Street station Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops No
Chester-le-Street
Transport links
- Connection time
- 5 minutes (minimum)
- Car park
- Station Car Park
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park operator
- Northern Rail
- Car park operator phone
- 08450 000125 (primary)
- Car park operator address
- customer.relations@northernra...
- Car park spaces
- 24
- Charges
- There is no charge for railway users to park their car in this car park
Ticket buying and collection
- Ticket office opening
- Monday 06:20-18:00
- Tuesday, Wednesday, Thursday, Friday 07:30-18:00
- Saturday 07:30-18:00
- Sunday Closed
- Self-service machines
- No
- Oyster PrePay
- No
- none
- Penalty fares
Penalty Fares do not apply when travelling from Chester-le-Street station.
Accessibility and mobility access
- Customer help points
- No
- Staff help
-
Yes
- Monday-Friday Closed
- Saturday Closed
- Sunday Closed
- Accessible ticket machines
- No no ticket machine available
- Accessible ticket office counter
- No
- staff will come out of the office to assist
- Induction loop
- No
- Ramp for train access
- No
- Accessible taxis
- No
- Accessible public telephones
- No
- National key toilets
- Yes
- Step free access coverage
- Whole station
- Level access from car park. Ramped access to both platforms.
- Impaired mobility set down
-
No
- Level access from car park.
- Disabled parking
- Yes
- Accessible car park equipment
- No
- Wheelchairs
- No
General services information
- Customer service
- Yes
- Monday-Saturday 08:00-20:00
- Sunday 09:00-17:00
- Holidays: Boxing Day, Christmas Day Closed
- Left luggage
- No
- Lost property
- Yes
- Monday-Saturday 08:00-20:00
- Sunday 09:00-17:00
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Part time
- Tuesday, Wednesday, Thursday, Friday 07:30-18:00
- Saturday 07:30-13:00
- Sunday Closed
- Monday 06:20-18:00
- Monday-Friday 07:30-18:00
this station is staffed on a part time basis
