Cromer (CMR)
Cromer station, Holt Road, Cromer, Norfolk, NR27 9EB
Station Information
Ticket Office
Opening Hours
Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Information Available
- Yes - from help point
Customer Information
- Departure Screens
Staff Help Available
Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Customer Help Points
Yes
Help points can be found at the following location(s):
Next to the sheltered cycle parking area at the station entrance, fixed to the grey post beneath the customer information screen
Customer Services Notes
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday & Public Holidays: Available
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station has step free access to the platform for trains towards both Norwich and Sheringham.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
Seating area
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Details of nearest taxis are shown on station information poster
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
0 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Staff Help
Staff help available
Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Customer Help Points
Yes
Help points can be found at the following location(s):
Next to the sheltered cycle parking area at the station entrance, fixed to the grey post beneath the customer information screen
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Help Point location
Help Points are only available in limited locations
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Available
Operator
Greater Anglia
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
9 spaces
Accessible spaces
0 space
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
Unavailable
Shops
Available
A large Morrisons store is just next to the station
Public Telephones
No
Bicycle Storage
Spaces
20 spaces
Type of Storage
Lockers, Stands & Racks
Location
There are two cycle lockers against the brick wall next to the pedestrian access from the station to the Morrisons store, and a sheltered cycle parking area providing ten spaces can be located at the entrance to the platforms. There are also four cycle stands on Platforms 1 / 2, between the entrance to the platforms and the blue Amazon Hub locker.
Sheltered
Yes
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement bus services pick up and drop off at the bus stop on Beach Road, near Morrisons.
The Coasthopper service by Sanders Coaches (CH1), from Wells through to Cromer along the Coast, runs 7 days a week and connects most of North Norfolk Coast with stops at Wells, Stiffkey, Morston, Blakeney, Cley, Salthouse, Weybourne, Sheringham, East Runton, West Runton , and Cromer.
Click here for details of the Coasthopper - between Mundesley and Wells-next-the-Sea.
Click here for details of the Coastliner - between Wells-next-the-Sea and Hunstanton.
