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Conway Park (CNP)

Conway Park station, Europa Boulevard, Birkenhead, Merseyside, CH41 4PP

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Saturday: 05:54 - 00:12
  • Opening Hours,Sunday: 07:54 - 00:12

Station staffing times may vary, please visit Merseyrail.org for up-to-date times.

Ticket Machines

No

Collect tickets bought online
  • Collect tickets at Ticket Office
Accessible ticket machines

Unavailable

Height adjusted ticket office counter

Unavailable

Disabled passengers will be offered assistance by station staff.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
Smartcard validators

Yes

Smartcard note

Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.

Information Available

  • Yes - from help point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Saturday: 05:54 - 00:12
  • Information Services Opening Times,Sunday: 07:54 - 00:12

Staff Help Available

  • Staff Help Available,Monday to Friday: 05:54 - 00:12
  • Staff Help Available,Saturday: 05:54 - 00:12
  • Staff Help Available,Sunday: 07:54 - 00:12

Customer Help Points

Yes

Available on both platforms.

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 07:00 - 10:00, 15:00 - 18:00

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A: “This station has step free access to all platforms / the platform” Lifts can be used to access platforms.

Ticket barriers and gates

Available

Accessible ticket machines

Unavailable

Height adjusted ticket office counter

Unavailable

Disabled passengers will be offered assistance by station staff.

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms

Available

Seating area

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Wide access gates - underneath Ticket Barrier and gates

There are automatic wide aisle gates that are less than 0.9 metres wide

Getting to and from the station

Accessible taxis here

Available

Impaired mobility set down/pick-up point available

Available

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps can only be deployed from the rear of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide

Number of set-down/ pick-up spaces

There is space for more than 5 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 05:54 - 00:12
  • Staff help available,Saturday: 05:54 - 00:12
  • Staff help available,Sunday: 07:54 - 00:12
Customer Help Points

Yes

Available on both platforms.

Helpline
  • Helpline,Monday to Friday: 07:00 - 19:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Available

Accessible Toilets

Unavailable

Baby Changing

Available

Waiting Rooms

Available

Seating Area

Available

Refreshment Facilities

Available

Food vending machine

Public Telephones

No

Bicycle Storage

Spaces

10 spaces

Apply for Free Secure Cycle storage access www.merseyrail.org/cycle

Type of Storage

Stands

Location

ajacent to booking office

Sheltered

No

CCTV

Yes

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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