Colchester (COL)
Managed by National Express East Anglia
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available (Two) Women-Only Waiting Room Yes -
Trolleys
-
Refreshments
Note Café
Coffee kiosk
Cold drinks vending machine
Food vending machine
-
ATM Machine
ATM Machine Yes Bureau de Change No -
Toilets
Note Available on platforms 2 and 4.
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi No Note Web Kiosk Yes -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops Yes Note News agent
Dry cleaner
Mini supermarket
Passport Photo Booth
Colchester
Transport links
- Connection time
- 4 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- Yes
- Cycle storage location
- Situated by the South entrance, and in the main car park by the North entrance.
- Car park
- Station Car Park
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park operator
- National Car Parks Ltd
- Car park operator phone
- 0845 050 7080 (for car park queries only) (primary)
- Car park operator address
- www.ncp.co.uk
- customer.service@ncp.co.uk
- Car park spaces
- 1400
- Charges
- £6.20 peak , £3.60 off peak , £24.60 weekly , £94.81 monthly , £984.00 annually
- Notes
-
Reduced Daily Parking after 1600 (Monday to Friday) £2.00.
Saturday all day £2.00
Sunday all day £1.00
- Car park
- Premium Bays
- Car park opening
- Saturday 24 hours
- Sunday 24 hours
- Car park operator
- National Car Parks
- Car park operator phone
- 0845 050 7080 (primary)
- Car park spaces
- 90
- Charges
- £1,375.00 annually
Ticket buying and collection
- Ticket office opening
- Monday-Friday 04:30-23:15
- Saturday 04:30-22:30
- Sunday 06:00-23:15
-
- Self-service machines
- Yes
- Collect from counter
- No
- Collect from machine
-
Yes
Ticket Express
Ticket hall and station entrance
- Oyster PrePay
- No
- Penalty fares
Penalty Fares apply to journeys from Colchester station when travelling with:
- National Express East Anglia (Except when travelling to Chappel & Wakes Colne, Bures and Sudbury)
Accessibility and mobility access
- Customer help points
- Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
- Staff help
- To be confirmed by station operator To be confirmed by station operator
- Accessible ticket machines
- Yes
- Accessible ticket office counter
- Yes
- Induction loop
- Yes
- Ramp for train access
- Yes
- Accessible taxis
-
No
Details of nearest taxis are shown on station information poster
- Accessible public telephones
- No
- National key toilets
- Yes
RADAR key accessible toilets are on platforms 2 and 4.
For information about National Key Toilets visit www.radar-shop.org.uk
- Step free access coverage
- Whole station
Step free access throughout the station using lifts and stairlifts between platforms
- Impaired mobility set down
- No
- Disabled parking
- Yes 16 spaces
- Accessible car park equipment
- No
- Wheelchairs
- Yes
General services information
- Customer service
- Yes
- Monday-Friday 08:00-20:00
- Saturday 09:00-18:00
- Sunday 09:00-18:00
- Left luggage
- No
- Lost property
- Yes
- Monday-Friday 08:00-22:00
- Saturday 09:00-18:00
- Sunday 09:00-18:00
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Full time
- Monday-Friday 00:01-23:59
- Saturday 00:01-23:59
- Sunday 00:01-23:59
The Stations Supervisor's Office can be found on Platform 4.
- CCTV
- Within station
- Car park
- Cycle storage
- Car park
