Last updated:Today at 07:17
Train companies affected:Greater Anglia, Stansted Express
Last updated:Today at 07:10
Train companies affected:Avanti West Coast, Northern, TransPennine Express
Carpenders Park (CPK)
Carpenders Park station, Prestwick Road, Watford, Greater London, WD19 7DT
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:30 - 10:00
- Opening Hours,Saturday: 10:30 - 12:30
London Fare Zone
Zone 7
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
Yes
Load Oyster Pay as you go here
- Load Oyster card at Ticket Office
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Pay as you go note
New Oyster cards can be purchased from the ticket machines at this station, in addition to at the ticket office
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from information point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Saturday: 05:04 - 00:51
- Information Services Opening Times,Sunday: 06:41 - 00:49
Customer service staff are available from start until end of service, 7 days a week
Staff Help Available
Available
Customer service staff are available from start until end of service, 7 days a week
Customer Help Points
Yes
Customer Services Notes
0343222123
Left Luggage
Unavailable
Lost Property
Unavailable
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Accessibility category B2. Long sloping ramp from station entrance to booking hall. Level access from booking hall to platforms.
Ticket barriers and gates
Available
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
Seating area
Available
Seats on station platforms
Induction loop pay phones
Available
Outside booking office. Sloped passage from entrance to booking hall.
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Staff Help
Staff help available
Available
Customer service staff are available from start until end of service, 7 days a week
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Nearest accessible station
Help Point location
Help Points are only available in limited locations
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Available
Seats on station platforms
Refreshment Facilities
Available
Coffee kiosk
Shops
Available
Local shops nearby
Public Telephones
Yes
Accessible Public Telephones
Available
Outside booking office. Sloped passage from entrance to booking hall.
Post Boxes
Unavailable
Post Office located nearby
Bicycle Storage
Spaces
4 spaces
Cycle Disclaimer
Type of Storage
Stands
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Use Bus stop C in Prestwick Road for northbound services to Watford Junction
Use Bus stop B in Prestwick Road for southbound services to Euston
Usually available in station forecourt
