Cradley Heath (CRA)

Managed by London Midland 

Forge Lane
West Midlands
B64 5AL

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops


Cradley Heath

Stations made easy

Route planning around the station including maps and platforms

Show [CRA] route


Getting to and from the station


Bicycle parking

Storage sheltered
Storage spaces
Storage CCTV
Car Park
Station Car Park
Network West Midlands
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
243  with 12 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
Onward travel information

Information to plan your onward journey is available in a printable format here


Royal 01384 411777 Skyline 01384 633333

Accessible taxis

Accessible taxis are not available

Impaired mobility set down / pick up points available

Ticket buying and collection

Ticket Office
Opening hours
Monday - Friday 06:00 - 20:00
Saturday 07:00 - 20:00
Sunday 09:15 - 18:00



A Ticket Vending Machine is located in the Booking Hall.

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note

An accessible ticket counter has now been installed at Cradley Heath.

Induction loop
This office has an induction loop
Ticket machines
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards issued
Smartcards top-up
Not possible at this station
Smartcards validators

Staffing and general services

Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Passenger Information Systems
Departure screens, Announcements
Customer help points

On both platforms

Customer Services

We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.

Ticket gates
Location for Rail Replacement Services

In the event of engineering the bus/coach will collect from: Picks up/sets down on Forge Lane, immediately in front of the station entrance.


ATM Machine
Pay phones
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not accessible

Waiting Rooms
Waiting rooms opening hours

Accessibility and mobility access

Helpline Contact
0800 0924260
Helpline opening hours
Staff help available
To ensure that we provide the best service possible we recommend that customers who require assistance book with us and provide at least 1 working day's notice. We will always aim to assist customers whether they have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met. We operate some stations that are either unstaffed or only staffed at certain times. If we are given prior notification, it will allow us to put in place the necessary arrangements to ensure you are able to make the journey you want.
Ramp for train access
Step free access coverage
Step free access note

Level access to Booking Hall and Birmingham platform. Also step-free side gate. Step free entrance to Kidderminster platform via ramp. Access between platforms from Birmingham side via footbridge with 28 steps up and 30 down. Alternative step-free route between platforms via pavement and level crossing with narrow pavement - 110m.

Wheelchairs available
Nearest station with more facilities CRS Code

Station Map

Station plan

View larger version
Stations made easy
Show [CRA] route

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