Carstairs (CRS)
Carstairs station, Strawfrank Road, Carstairs, South Lanarkshire, ML11 8PR
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Thursday: 07:15 - 11:00
- Opening Hours,Friday: 07:00 - 12:45
- Opening Hours,Saturday: 09:45 - 13:00
- Opening Hours,Sunday: Unavailable
Scottish Bookings only
Ticket Machines
No
Collect tickets bought online
- Collect tickets at Ticket Office
Accessible ticket machines
Unavailable
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Sunday & Public Holidays: Available
Staff Help Available
- Staff Help Available,Monday to Saturday: 07:20 - 14:24
- Staff Help Available,Sunday: Unavailable
Customer Help Points
Yes
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.
Ticket Office
The ticket office is located on island Platform 1 & 2.
Platform 1
By the pillar on the Platform 1 side, next to the cycle rack.
Platform 2
By the customer information screen at the entrance from the stairs to Platform 2 side.
Customer Services Notes
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 21:00
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This is a Category A station. This station has a step-free access via a lift to both platforms.
Please take care when boarding/alighting the train towards the middle of platform 1 and across all of platform 2, as the stepping distance between the platform and the train may be more prominent than at other areas of the platform.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Unavailable
Induction loop
Yes
Ramp for train access
Unavailable
Accessible Toilets
Unavailable
Waiting rooms
- Waiting rooms,Monday to Saturday: 07:24 - 14:24
Part of ticket office building
Seating area
Available
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Staff Help
Staff help available
- Staff help available,Monday to Saturday: 07:20 - 14:24
- Staff help available,Sunday: Unavailable
Customer Help Points
Yes
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.
Ticket Office
The ticket office is located on island Platform 1 & 2.
Platform 1
By the pillar on the Platform 1 side, next to the cycle rack.
Platform 2
By the customer information screen at the entrance from the stairs to Platform 2 side.
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Available
The toilets are located in the Waiting room. Available during ticket office opening hours (not wheelchair accessible)
Accessible Toilets
Unavailable
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Saturday: 07:24 - 14:24
Part of ticket office building
Seating Area
Available
Refreshment Facilities
Unavailable
Public Telephones
No
Public Wi-Fi
Unavailable
Bicycle Storage
Spaces
6 spaces
Type of Storage
Stands
Sheltered
No
CCTV
No
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Buses pick up/drop off on Strawfrank Road (which is the bus stop at the station entrance.)
Please click on the link below for the exact bus pick up location:-
visit www.traintaxi.co.uk for details of taxis available for hire
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
