Stations & Destinations

Station Facilities: Calstock (CSK)

Commercial Road
Calstock
Cornwall and Isles of Scilly

PL18 9QY

Last changed: 19:52 on 15 Jul 2009

Current Station Information
Staffing
Information Systems
Ticket Buying and Collection
General Services
Station Facilities
Accessibility
Transport Links
Stations Made Easy NEW!
Local Area Map
Local Bus Map

Current Station Information ^ Top

Service	Details
Opening Hours	Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
TrainTracker Phone Number	0871 200 49 50
TrainTrackerText	Text dep CSK to 84950
Live Departures	Live departures for this station
Live Arrivals	Live arrivals for this station
Live Departures and Arrivals	Live departures and arrivals

Staffing ^ Top

Service	Details
Staffing Level	Unstaffed
Staffing Hours	Monday-Sunday Closed Monday-Friday Closed Saturday Closed Sunday Closed
CCTV	Yes

Information Systems ^ Top

Service	Details
Staffed Information Point	No

Ticket Buying and Collection ^ Top

Service	Details
Ticket Office	Monday-Sunday Closed Monday-Friday Closed Saturday Closed Sunday Closed
Self Service Ticket Machines	No
Collection of Pre-purchased Tickets	No
Telesales	Monday-Sunday 07:00-22:00
Telesales - Primary Phone Number	08457 000125
Telesales - Fax Number	0845 600 8363
Telesales - Minicom/Textphone (For customers with hearing impairments)	0800 294 9209
Telesales - Web Address	www.firstgreatwestern.co.uk
Oyster PrePay	No
Travelcard - Note	n/a
Penalty Fares	Penalty Fares do not apply when travelling from Calstock station.

General Services Information ^ Top

Service	Details
Customer Service	Monday-Sunday 07:00-22:00
Customer Service - Primary Phone Number	08457 000 125
Customer Service - Fax Number	0845 600 8363
Customer Service - Minicom/Textphone (For customers with hearing impairments)	0800 294 9209
Customer Service - Address	First Great Western Freepost SWB40576 Plymouth PL4 6ZZ
Customer Service - Web Address	www.firstgreatwestern.co.uk/ContactUs
Customer Service - Email Address	fgwfeedback@firstgroup.com
Left Luggage	No
Lost Property	Monday-Sunday 07:00-22:00
Lost Property - Primary Phone Number	08457 000 125
Lost Property - Minicom/Textphone (For customers with hearing impairments)	0800 294 9209
British Transport Police - Phone Number	0800 40 50 40

Station Facilities ^ Top

Service	Details
First Class Lounge	No
Seating Area	Yes
Seating Area - Note	Available at the platforms.
Waiting Rooms	None
Women-Only Waiting Room	No
Trolleys	No
Refreshment Facilities	No
Toilets	No
Baby Changing	No
Showers	No
Pay Phone	No
Public WiFi	No
Public WiFi - Note	Find WiFi Hotspots around Calstock station
Web Kiosk	No
Post Box	No
Tourist Information Office	No
ATM Machine	No
Bureau de Change	No
Shops	No

Accessibility ^ Top

Service	Details
Helpline	Yes
Helpline - Note	You can book your assistance, reserve a seat and Pay for your ticket by calling our free assist booking line. Assist booking line Tel 0800 197 1329 Textphone 0800 294 9209 Daily 07:00 to 22:00
Customer Help Points	No
Staff Help	Monday-Friday Closed Saturday Closed Sunday Closed
Accessible Ticket Machines	No
Accessible Ticket Office Counter	No
Induction Loop	No
Ramp for Train Access	Yes
Ramp for Train Access - Note	All trains have fixed portable ramp on board. All First Great Western train services can carry manual or powered wheelchairs. Please see First Great Western's <a href="/passenger_services/disabled_passengers/fgw_scooter.pdf">Guide to Mobility Scooters</a> for full details. If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis	No
Accessible Taxis - Note	Accessible Taxis may be available at this station Please call our assist line for assistance.
Accessible Public Telephones	No
Nearest Stations With More Facilities	The nearest station(s) with more facilities than Calstock are: Bere Alston
National Key Toilets	No
Step Free Access Coverage	Whole station
Impaired Mobility Set Down	Yes
Impaired Mobility Set Down - Note	Set- Down / Pick up Points are available at the station entrance
Disabled Parking	Yes
Disabled Parking - Note	Disabled parking: Customers must ensure that the International Blue permit is displayed in the car windscreen.
Number of Disabled Parking Spaces
Accessible Car Park Equipment	No
Wheelchairs	No

Transport Links ^ Top

Service

Details

Minimum Connection Time (mins)

Cycle Storage Availability

Yes

Cycle Storage

Cycle Storage Sheltered

To be confirmed by station operator

Cycle Storage CCTV

Car Park: Council Managed Car Park

Operator	Local Council
Open	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Spaces	30
Notes	The car park is owned and operated by the local council.

Taxi Rank

Bus Services

Bus Services - Note

For bus timetables visit: http://www.traveline.org.uk/index.htm Tele 0870 608 2 608. PlusBus zone covers all of the town and its suburbs, for zone map visit: http://www.plusbus.info/

Metro Services

Car Hire

Cycle Hire

Local Transport Link

Plan your journey to and from the station with Traveline