Last updated:Today at 12:02
Train companies affected:Avanti West Coast, London Northwestern Railway, London Overground
London Cannon Street (CST)
London Cannon Street station, Cannon Street, London, Greater London, EC4N 6AP
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 07:15 - 19:40
- Opening Hours,Saturday to Sunday: Unavailable
Location
On concourse
London Fare Zone
Zone 1
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Available during station opening hours
Height adjusted ticket office counter
Available
All ticket counters have been lowered at this station.
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
Yes
Load Oyster Pay as you go here
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Pay as you go note
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard note
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Information Available
- Yes - from help point
- Yes - from ticket office
- Yes - from information point
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: Available
- Information Services Opening Times,Saturday: Available
- Information Services Opening Times,Sunday: Available
Staff Help Available
Available
Available during station opening hours. Help is available at the ticket office and by contacting any member of station staff. Mobility assistance is available between all platforms. Ring 0800 783 4524 for disability assistance at this station.
Customer Help Points
No
Customer Services Notes
Available during station opening hours
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
There is step free access to the left of the front entrance on Cannon Street. A lift opposite platform 1 connects the upper and lower concourses
Ticket barriers and gates
Available
There are ticket gates on all platforms. All platforms can be accessed by wide ticket gates.
Accessible ticket machines
Available
Available during station opening hours
Height adjusted ticket office counter
Available
All ticket counters have been lowered at this station.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
These are located near platform 7 and are operated by a radar key.
Waiting rooms
Available
All platforms are partially or fully covered with a canopy.
Seating area
Unavailable
Induction loop pay phones
Available
Available during station opening hours
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are located on Dowgate Hill, left of the station.
Impaired mobility set down/pick-up point available
Unavailable
There is no set down / pick up points at this station. Dowgate Hill is a quieter street than Cannon Street but has a slight slope. Please note there are double yellow lines in front of the station on Cannon Street and on Dowgate Hill.
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide
Number of set-down/ pick-up spaces
There is space for more than 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
Available
Available during station opening hours. Help is available at the ticket office and by contacting any member of station staff. Mobility assistance is available between all platforms. Ring 0800 783 4524 for disability assistance at this station.
Customer Help Points
No
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Available
These are beside the ticket office located near platform 7. There are also a baby changing facilities here
Accessible Toilets
Available
These are located near platform 7 and are operated by a radar key.
Baby Changing
Available
Waiting Rooms
Available
All platforms are partially or fully covered with a canopy.
Seating Area
Unavailable
Refreshment Facilities
Available
Food outlet (Seating available)
Shops
Available
Wide range of shops
Public Telephones
Yes
Accessible Public Telephones
Available
Available during station opening hours
Post Boxes
Unavailable
Outside the station
Bicycle Storage
Spaces
0 spaces
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station