Chestfield & Swalecliffe (CSW)

Managed by Southeastern 

 
Chestfield & Swalecliffe station
Thanet Way
Swalecliffe
Kent
CT5 3JB
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Chestfield & Swalecliffe

Stations made easy

Route planning around the station including maps and platforms

Show [CSW] route

 

Getting to and from the station

 
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Accessible taxis

Accessible taxis are available to book

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:45 - 10:15
Saturday Closed
Sunday Closed

staff may not always be available during staffing times

Location
Platform 1
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
No
Penalty fares
Penalty fares apply for Southeastern 

Staffing and general services

 
Information available from staff
YES 
Information services - opening times
Monday - Friday 06:45 - 10:15
Saturday Closed
Sunday Closed

Staff may not always be available during staffing times

 
Passenger Information Systems
Announcements
Customer help points
Yes
By steps
Lost Property
Yes
Southeastern Customer Services
0345 322 7021
Customer Services
0345 322 7021
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services
Rail replacement buses depart from outside the station on St John's Road (near to Stop A on the Buses map).

Facilities

 
ATM Machine
No
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0345 322 7021 or Textphone 0800 783 4548
Staff help available
Yes
Staff may not always be available during staffing times - booking in advance is advised although not compulsory
Staff help available opening times
Monday - Friday 06:45 - 10:15
Saturday Closed
Sunday Closed
Ramp for train access
Yes
Step free access coverage
No
Step free access note
Steps to all platforms.
Wheelchairs available
No
Nearest station with more facilities CRS Code
Faversham

Station Map

 
Station plan

View larger version
Stations made easy
Show [CSW] route

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