Chester (CTR)

Managed by Arriva Trains Wales 

 
Chester Railway Station
City Road
Chester
CH1 3NS
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

    Trolleys Yes
  • Refreshments

    Note Coffee shop Buffet Public House/Bar
  • ATM machine

    ATM machine Located on concourse
  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops News agent
 
 

Chester

Stations made easy

Route planning around the station including maps and platforms

Show [CTR] route

 

Getting to and from the station

 
Car Park
Chester East
Operator
National Car Parks Ltd
Phone number
0845 050 7080
Address
-
-
Web address
http://www.ncp.co.uk/
Email address
customer.service@ncp.co.uk
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
113  with 6 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£6.00
Weekly rate
£24.00
Monthly rate
£92.16
3 Monthly rate
£276.48
Annual rate
£ 960.00
CCTV Coverage
No
Car Park
Chester West
Operator
National Car Parks Ltd
Phone number
0845 050 7080
Address
-
-
Web address
http://www.ncp.co.uk/
Email address
customer.service@ncp.co.uk
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
123  with 6 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£6.00
Weekly rate
£24.00
Monthly rate
£92.16
3 Monthly rate
£276.48
Annual rate
£ 960.00
CCTV Coverage
No
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
Yes
Cycle storage location
in the concourse
Cycle storage spaces
76

Cycle Storage is located behind the buffet on the main concourse.

CCTV Coverage
No
Onward travel information

First and Arriva both operate a network of regular local bus routes around Chester and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk

Buy a Chester PLUSBUS ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.plusbus.info

There is a "RailLink" bus sevice which runs from directly outside the station to Chester city centre. This service operates Mon to Sat from 07:00 to 19:00.

Taxi

Outside the station front

Impaired mobility set down / pick up points available
Yes

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:45 - 23:00
Saturday 06:30 - 22:30
Sunday 07:30 - 22:00

Ticket collection times are: Mon-Fri 05:30-00:30, Sat 05:30-00:30, Sun 07:45-23:30

Location

There are 3 machines next to the ticket barrier

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Sunday 24 Hours a Day
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
No
Lost Property
Yes
0845 6061 660
Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

At the bus stop outside the station front

Facilities

 
ATM Machine
Yes
Located on concourse
Pay phones
Yes
Pay phones type
Cards and Coins
Refreshment facilities
Yes
Coffee shop Buffet Public House/Bar
Shops
Yes
Type of shops available
News agent
Toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location

National key toilets on the concourse and accessible toilets on platforms 4 and 7.

 

Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms opening hours
Monday - Sunday 03:00 - 01:00

Accessibility and mobility access

 
Helpline Contact
08453 003 005
Helpline opening hours
Monday - Sunday 08:00 - 20:00
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
 
Wheelchairs available
Yes
Wheelchairs available open hours
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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