Last updated:Today at 08:03
Train companies affected:Greater Anglia, Stansted Express
Last updated:Today at 04:18
Train companies affected:National Rail
Last updated:Today at 01:28
Train companies affected:National Rail
Custom House station, Victoria Dock Road, Canning Town, London, E16 1DR
Advertisement
There are no lifts at this station.
No
Zone 3
Yes
Yes
An accessible ticket machine is located within the stations entrance.
Yes
Yes
Yes
Oyster cards can only be purchased from ticket machines.
Zone 3
No
No
Traveling with Contactless is available
Yes
Staff are available to assist from the first to last train.
Yes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. click here for details)
Yes
Yes
Yes
This station has step-free access to all platforms / the platform.
Accessibility Category A. This station has step-free access to all platforms
Staff ramp assistance is always available if required.
Accessible seating is available on platforms A and B.
Wheelchairs available from first to last train.
Yes
Ticket gates are staffed from first to last train.
Yes
An accessible ticket machine is located within the stations entrance.
Yes
Yes
No
No
Yes
Covered seating available on platform A & B
Yes
No
No
Yes
Staff are available to assist from the first to last train.
Yes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Yes
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click Passenger Assist | National Rail
Yes
An accessible toilet is located in the ticket hall on the paid side of the ticket barrier. This toilet is operated without a radar key.
No
No
No
Yes
Covered seating available on platform A & B
No
No
Yes
Stands
Located next to Bus Stop D on Victoria Dock Road / Custom House Station
No
No
There are no cycle hire facilities at this station
Transport for London Buses operate from outside the station.Information to plan your onward journey is available below.
London Underground services; Docklands Light Railway (DLR). For more details www.tfl.gov.uk
Services running to Heathrow Terminal 2&3, 4 and 5 running from this station.
Advertisement