Colwyn Bay (CWB)

Managed by Arriva Trains Wales 

 
Colwyn Bay Railway Station
Princes Drive
Colwyn Bay
LL29 8DF
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Colwyn Bay

Stations made easy

Route planning around the station including maps and platforms

Show [CWB] route

 

Getting to and from the station

 
Car Park
Station Car Park
Operator
National Car Parks Ltd
Phone number
08450507080
Address
-
-
Web address
http://www.ncp.co.uk/
Email address
customer.service@ncp.co.uk
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
76  with 2 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
No
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
No
Cycle storage location
At the front of the station
Cycle storage spaces
10

5 hoops

CCTV Coverage
Yes
Onward travel information

Buy a Colwyn Bay PLUSBUS ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.plusbus.info

Taxi

At the front of the station

Impaired mobility set down / pick up points available
Yes

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:15 - 19:15
Saturday 06:15 - 19:15
Sunday 11:15 - 18:15

Ticket collection times are: Mon-Fri 0600-1900, Sat 0600-1900, Sun 1100-1800

Location

Next to the booking office

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

Ticket machine available during ticket office opening hours.

Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:30 - 21:14
Sunday 10:30 - 18:30
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

Ticket Office only

Lost Property
Yes
0845 6061 660
Ticket gates
Yes

Ticket gates available during ticket office opening hours.

CCTV
Yes
Location for Rail Replacement Services

At the station car park

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Toilets
Yes
Baby changing facilities
No
National key toilets
No
Waiting Rooms
Yes
Waiting rooms opening hours
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:45 - 19:00
Sunday 10:45 - 18:15

Accessibility and mobility access

 
Helpline Contact
08453 003 005
Helpline opening hours
Monday - Sunday 08:00 - 20:00
Staff help available
Yes

0630 - 2114 Mon - Sat

1030 - 1830 Sun

Help provided by on train staff outside staffing hours

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
There is no dropped kerb from the car park to the footpath  
Wheelchairs available
Yes
Wheelchairs available open hours
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:05 - 21:14
Sunday 10:30 - 18:30
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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Stations made easy
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