Station Facilities: Cwmbran (CWM)
Managed by Arriva Trains Wales
Cwmbran Railway Station Somerset Industrial Estate Cwmbran Torfaen
NP44 1QX
Last changed: 11:20 on 27 Oct 2009
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Sunday 24 hours |
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep CWM to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Part Time |
| Staffing Hours | Monday-Friday 06:30-18:00 Saturday 08:00-18:00 Sunday Closed |
| CCTV | Yes |
| CCTV - Coverage | Within station |
Information Systems ^ Top
| Service | Details |
|---|---|
| Passenger Information Services | Departure screens |
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details | ||||
|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 06:30-18:00 Saturday 08:00-18:00 Sunday Closed | ||||
| Self Service Ticket Machines | No | ||||
| Collection of Pre-purchased Tickets | Yes | ||||
| Collection of Pre-purchased Tickets - Details |
| ||||
| Telesales | No | ||||
| Oyster PrePay | No | ||||
| Penalty Fares |
Penalty Fares do not apply when travelling from Cwmbran station. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Saturday 08:00-20:00 Sunday 11:00-20:00 |
| Customer Service - Primary Phone Number | 0845 6061 660 |
| Customer Service - Fax Number | 0870 191 0764 |
| Customer Service - Address | St Mary's House, 47 Penarth Road Cardiff CF10 5DJ |
| Customer Service - Web Address | www.arrivatrainswales.co.uk |
| Customer Service - Email Address | customer.relations@arrivatrainswales.co.uk |
| Left Luggage | No |
| Lost Property | Yes |
| Lost Property - Primary Phone Number | 0845 6061 660 |
| Lost Property - Web Address | www.arrivatrainswales.co.uk |
| Lost Property - Email Address | customer.relations@arrivatrainswales.co.uk |
| Lost Property - Note |
Contact nearest staffed station or Customer Relations |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | Available |
| Waiting Rooms - Note |
Monday to Friday 06:30 to 18:00 Saturday 08:00 - 18:00 Sunday - Closed |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities - Opening Hours | Monday-Saturday 07:00-23:00 |
| Refreshment Facilities - Note |
|
| Toilets | Yes |
| Toilets - Note |
Monday to Friday 06:30 to 18:00 Saturday 08:00 - 18:00 Sunday - Closed |
| Baby Changing | Yes |
| Baby Changing - Note |
|
| Showers | No |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| ATM Machine | No |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Monday-Sunday 08:00-20:00 |
| Helpline - Primary Phone Number | 08453 003 005 |
| Helpline - Minicom/Textphone (For customers with hearing impairments) | 0845 300 6105 |
| Helpline - Note |
Disabled Persons Protection Policy available by post. |
| Customer Help Points | No |
| Staff Help | Sunday Closed |
| Accessible Ticket Machines | No |
| Accessible Ticket Office Counter | Yes |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Taxis - Note |
Taxi rank situated outside station |
| Accessible Public Telephones | Yes |
| Accessible Public Telephones - Note |
by car park 50m away |
| National Key Toilets | No |
| National Key Toilets - Note |
Toilet for customers with disabilities available Monday to Friday 06:30 to 18:00 and Saturday 08:00 - 18:00 (Sunday - Closed). |
| Step Free Access Coverage | Partial station |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | No |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | 7 |
| Accessible Car Park Equipment | No |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 5 | ||||||||
| Cycle Storage Availability | Yes | ||||||||
| Cycle Storage | 4 | ||||||||
| Cycle Storage Sheltered | No | ||||||||
| Cycle Storage CCTV | No | ||||||||
| Cycle Storage Location | near the ticket office | ||||||||
| Car Park: Station Car Park |
| ||||||||
| Location for Rail Replacement Services |
At the station car park | ||||||||
| Taxi Rank | Yes | ||||||||
| Taxi Rank - Note |
Monday - Friday 06:00 - 22:00 Saturday 08:00 - 22:00 Sunday 11:00 - 20:00 | ||||||||
| Bus Services | Yes | ||||||||
| Bus Services - Note |
Stagecoach operates a network of frequent local bus routes around Cwmbran and to surrounding towns. For route maps and timetables: www.stagecoachbus.com/southwales
Buy a Cwmbran PLUSBUS ticket with your train ticket, for unlimited bus travel around Cwmbran. For details:
Bus stops are located on St Davids Road – about 3 minutes walk from the station. | ||||||||
| Metro Services | No | ||||||||
| Car Hire | No | ||||||||
| Cycle Hire | No | ||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
QUICK JOURNEY PLANNER
LIVE DEPARTURES & ARRIVALS
