Last updated:Today at 21:43
Train companies affected:Southeastern, Thameslink
Last updated:Today at 21:25
Train companies affected:Avanti West Coast, Caledonian Sleeper, Northern, TransPennine Express
Crowhurst station, Station Road, Crowhurst, East Sussex, TN33 9DD
This station is not continuously staffed please see staffing times for details of when staff are available.
On way in to access trains from Station Road
Yes
Available
On platform 1
Yes
No
No
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Train running Information and advice on how to get assistance available through the Help Point.
Yes
On platform
This station has Secure station accreditation - For more information contact 0345 322 7021
Unavailable
Available
Yes
Help Points are only available in limited locations
Announcements are made both visually and audibly
Induction loops are only in Help Points
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 1 for services towards London. There is no step free access to Platform 2. Step access only to platform 2 for services towards Hastings. No step free interchange between platforms.
Unavailable
Available
On platform 1
Yes
Available
Unavailable
Unavailable
Available
Available
Public telephones are not wheelchair accessible
There are tactile warnings on all platforms
Available
Accessible taxis are available to book
Unavailable
2 spaces
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Yes
On platform
Available
*Helpline closed on Christmas Day
Assistance navigating through the station and getting on and off trains (by ramp if required - although only limited step free access at this station ) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you. Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we have a Mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
Help Points are only available in limited locations
Unavailable
Unavailable
Unavailable
Unavailable
Available
APCOA Parking
30 spaces
2 spaces
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Unavailable
Yes
Parking charges apply
Off peak evening rate (after 18:00) - £3.00
Unavailable
Yes
Available
Public telephones are not wheelchair accessible
10 spaces
You may leave your cycle in the rack provided however you do so at your own risk.
Stands
Yes
No
There are no accessible cycle facilities but there is charging facilities
There is no help point close to the cycle parking
There are no cycle hire facilities at this station
Bus stop outside the station.
If you're travelling to or from this station and have additional assistance requirements, we recommend you contact our accessible travel team, send #Assist to 07866 002690 on WhatsApp or use the help point at the station so we can ensure appropriate transport is available for you.
Information to plan your onward journey is available in a printable format here