Station Facilities: Crystal Palace (CYP)
Managed by London Overground
Crystal Palace Station Road London London
SE19 2AZ
Last changed: 13:34 on 11 Nov 2009
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Friday 06:20-20:00 Saturday 06:45-20:00 Sunday 07:45-15:00 |
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep CYP to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Sunday 05:33-00:22 Monday-Friday 06:20-19:45 Saturday 06:50-20:05 Sunday 07:30-16:05 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 06:20-19:45 Saturday 06:45-20:10 Sunday 07:45-16:20 | ||||||
| Self Service Ticket Machines | Yes | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | No | ||||||
| Oyster PrePay | No | ||||||
| Travelcard Zone |
Zone 3/4 |
||||||
| Penalty Fares |
Penalty Fares apply to journeys from Crystal Palace station when travelling with:
|
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | No |
| Left Luggage | No |
| Left Luggage - Note |
|
| Lost Property | Yes |
| Lost Property - Note |
Call Southern Customer Services 08451 272920 for items left on trains. Items left at stations will be retained at that station for one week, following which they will be stored at Norwood Junction for a period of 6 months. These can be collected between 1000 and 1600 on Mondays to Fridays only. |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | None |
| Waiting Rooms - Note |
Platform roofs on all platforms. Seats underneath roof on platform 1. Seats on platform 2, not under roof. Shelters with perch seats on platforms 3 and 4. |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | No |
| Toilets | Yes |
| Baby Changing | Yes |
| Showers | No |
| Pay Phone | No |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around Crystal Palace station |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| ATM Machine | No |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | Yes |
| Staff Help | Monday-Friday 06:20-19:45 Saturday 06:50-20:05 Sunday 07:30-16:05 |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Office Counter | No |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Taxis - Note |
London Black Cab area. |
| Accessible Public Telephones | Yes |
| National Key Toilets | No |
| Step Free Access Coverage | No part of station |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | Yes |
| Impaired Mobility Set Down - Note |
In Car Park |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | 1 |
| Accessible Car Park Equipment | No |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 4 | ||||||||||
| Cycle Storage Availability | Yes | ||||||||||
| Cycle Storage | 6 | ||||||||||
| Cycle Storage Sheltered | No | ||||||||||
| Cycle Storage CCTV | No | ||||||||||
| Cycle Storage Location | station front | ||||||||||
| Car Park: Station Car Park |
| ||||||||||
| Location for Rail Replacement Services |
Existing bus stops in A214 Anerley Road. | ||||||||||
| Taxi Rank | No | ||||||||||
| Taxi Rank - Note |
Information on taxis from this station is available at www.traintaxi.co.uk | ||||||||||
| Bus Services | Yes | ||||||||||
| Bus Services - Note |
For info Call London Travel Information 02072221234 | ||||||||||
| Metro Services | No | ||||||||||
| Car Hire | No | ||||||||||
| Cycle Hire | No | ||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
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LIVE DEPARTURES & ARRIVALS
